Get Answers to your Appliance Repair Questions

Disclosure: This website contains affiliate links, Meaning I get a commission if you decide to make a purchase through my links, at no cost to you.

Your Privacy Rights

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Kenmore Elite Washer, trouble removing console  (Read 14677 times)

Offline JoeNearBoston

  • VIP Member
  • Member Since: Aug 2011
  • Posts: 4
Kenmore Elite Washer, trouble removing console
« on: August 24, 2011, 07:28:41 AM »

Hello,

I have a Kenmore Elite top load washer (mod: 110.24942301) that will not spin or agitate. I suspect it is a bad motor coupling.

I'm having trouble figure out how to open the top console.

There are no visible screws or end caps.

I did some googling and one post says: "Use a flat blade screw driver to push from the front on the clip, (#8 in the diagram), and the head should release and lift up."

Reference:
http://www.fixya.com/support/t2217564-kenmore_elite_washer_110_24942301

I tried doing that but the clip was hard to reach and did not budge. Plus, how am I supposed to push both clips at the same time? Do I do this from the side or the front of the washer?

Thanks,
Joe




Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 11000
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Kenmore Elite Washer, trouble removing console
« Reply #1 on: August 24, 2011, 07:36:23 AM »
Hi Joe,

Here is a awesome video that will show you how to remove the cabinet.

http://www.youtube.com/watch?v=Puq8jWMY9Iw

Offline JoeNearBoston

  • VIP Member
  • Member Since: Aug 2011
  • Posts: 4
Re: Kenmore Elite Washer, trouble removing console
« Reply #2 on: August 24, 2011, 06:06:07 PM »
That video does not help me. The model I have does not have end caps or front facing screws.

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 11000
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Kenmore Elite Washer, trouble removing console
« Reply #3 on: August 24, 2011, 06:13:04 PM »
That video does not help me. The model I have does not have end caps or front facing screws.

Around the 1 minute mark in the video it talks about and shows the clip style that you have.

Offline JoeNearBoston

  • VIP Member
  • Member Since: Aug 2011
  • Posts: 4
Re: Kenmore Elite Washer, trouble removing console
« Reply #4 on: August 24, 2011, 06:29:16 PM »
AJ, Thanks. I was too impatient and didn't watch that long. Thanks. :)

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 11000
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Kenmore Elite Washer, trouble removing console
« Reply #5 on: August 24, 2011, 06:37:47 PM »
Let us know what you find wrong or if you have any other questions.


Offline JoeNearBoston

  • VIP Member
  • Member Since: Aug 2011
  • Posts: 4
Re: Kenmore Elite Washer, trouble removing console
« Reply #6 on: August 24, 2011, 07:34:25 PM »
AJ,

When I put the machine on "spin" I hear a loud grinding/motor/vibration sound but nothing turns. I also can't turn the basket manually. I just assumed this is a bad motor coupler. Would you agree?

I need to get a hex tool before I can take the motor clips off....

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 11000
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Kenmore Elite Washer, trouble removing console
« Reply #7 on: August 24, 2011, 07:43:16 PM »
Yes, I would take a look at the motor coupling first. It's easy to check by simply looking at it to see if it's broken.

Here is a great video that will show you how to check and replace the motor coupler.

http://www.youtube.com/watch?v=MYB5x-IqtIM

If you need to order a motor coupler please order it from this link to help support our site.

Motor Coupler

The above link would be the correct one for your model washer.




Offline OKBobby

  • VIP Member
  • Member Since: Nov 2021
  • Posts: 1
Re: Kenmore Elite Washer, trouble removing console
« Reply #8 on: November 10, 2021, 05:05:03 PM »
Not sure if anyone is still monitoring the comments on this post or notsince it's over 10 years old, but I had a question regarding removing the control panel on a model that has clips instead of screws.  When putting the putty knife between the control panel and the cabinet to release the clips do you need to push the clips back and then lift up with the putty knife?  Or do you just force the control panel up with the putty knife until the clips give?

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 126
Re: Kenmore Elite Washer, trouble removing console
« Reply #9 on: November 11, 2021, 04:55:06 AM »
...
« Last Edit: November 11, 2021, 04:56:30 AM by 100 td »

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 126
Re: Kenmore Elite Washer, trouble removing console
« Reply #10 on: November 11, 2021, 04:59:38 AM »
Did you watch the video?

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 126
Re: Kenmore Elite Washer, trouble removing console
« Reply #11 on: November 11, 2021, 05:02:55 AM »