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Author Topic: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS  (Read 18643 times)

Offline matts1123

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LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« on: May 11, 2011, 06:34:49 PM »

Here is the story...

Bought off craigslist, set it up for a week before moving in to house, plugged in and fridge area never got cold (no air flow coming in from freezer). The freezer works great though.

...no ice build up, compressor fan is working, freezer fan is working, compressor is pretty much staying running (had a repairman out that noticed a line coming from the compressor that should be cold was hot as well as the compressor was hot, he didnt know what was wrong with it said could be anything...waste of 60bucks)

I use to be a mechanic so I know my way around a wrench and electrical. I just need some advice as to where to start diagnosing this thing...any help would be greatly appreciated.

Matt

Model LFX23961ST

 

Offline PARTech

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #1 on: May 11, 2011, 06:51:00 PM »
There is a duct assembly on the back wall of the fridge section, take the screws out of that (3?) and the rest unclips.  There is a damper behind it that could be stuck or broken.  Seems they don't sell the damper separately and you have to buy the whole "Multi Duct" unless one of the others here can find a part number for just the damper.
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Offline JWWebster

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May the hinges of our friendship
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #3 on: May 11, 2011, 08:21:30 PM »
I removed the back duct and the damper is wide open, tried putting 9 volts (thats all I have laying around to test it) and it didnt close...I figure open is ok for now and will deal with it not closing once I actually get some cold air in the fridge area. I pulled off the back sections in the freezer compartment and put 9 volts to both fans down there and they both work. So I turned the fridge on and tested the plugs that go into the fans and they are both getting 14volts. So the fans are working and nothing is obstructing the duct. With the fridge on and the duct off I visually looked down the opening while holding the door buttons closed and could see the fan operating properly.

While I was behind the freezer area I noticed a little bit of frost on the coils but it wasnt completely frosted over.

Any other Ideas?
Webber mentioned that maybe the freon is low.....would that mean there is a leak in the system or could it be recharged and still be fine?

Thanks in advance.

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #4 on: May 11, 2011, 08:23:50 PM »
Webster***

Offline PARTech

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #5 on: May 11, 2011, 08:33:27 PM »
Absolutely JW could be right, that is the 'fun' of trying to diagnose over the internet. :)
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Offline niobrara

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #6 on: May 11, 2011, 08:34:59 PM »
You need a full frost line on the evap for the unit to cool, if you dont have that then you have a leak or sealed system issue

Offline tgoods

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #7 on: May 11, 2011, 08:46:57 PM »
LG's have a 7 year warranty on the sealed system. 
I've been getting some calls for bad appliances from craigslist.  They will usually meet you in a parking lot, get the cash and you never see them again.  I've seen two fridges with sealed system problems and washer with a bad transmission in the last two months. I would never buy anything from craigslist without being able to plug it in and check it out first.

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #8 on: May 11, 2011, 11:37:30 PM »
I agree it was a must for me to have it plugged in and operating for me to buy it from someone on craigslist. However, this one was plugged in and with the freezer working and the fridge at 59degrees it lookeedgood.

There was frost on the evap coils (the ones in the freezer section) however they werent covered solid with ice so im guessing thats normal?

Offline niobrara

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #9 on: May 12, 2011, 06:54:31 AM »
Ok if your evap is frosted make sure evap fan works and that your damper between your freezer and ref section is opening. Also check ref thermistor.

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #10 on: May 12, 2011, 10:37:50 PM »
All fans are working. I've located the fridge thermistor and am trying to test it but not sure which of the connectors on the board has the fridge thermistor on it. I think it is on connector 6 which has a two white wires (which is what the thermistor has on it) among others in it and they have a label above them R-Snr. IS that is and if so which wires am I measuring resistance between? The two white ones?

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #11 on: May 12, 2011, 11:13:10 PM »
Tested resistance between two white wires for the fridge thermistor and at the current temp of the fridge (about 50degrees) it was reading 14.9 I put the thermistor in ice water for about 3 min and read it again and got 18.3 ..... seems to be functioning but is that out of spec and could be causing my problem. Again, not sure if measuring across the two white wires is the proper method but that is all I could figure out by processes of elimination and seeing the R-Snr label.

Any thoughts?

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #12 on: July 09, 2015, 09:32:26 PM »
Did you find out what was wrong?
 I have a similar model with flipped issues mine is the freezer not working.I had techs out and said the sealed system is leaking.

I then read your thread (no one made mention in my thread) about the sealed system warranty and I called 3 times to LG Canada to find out today that it is in fact 10 year warranty on sealed system leaks and 7 yrs on the compressor.


Offline mz3own

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #13 on: July 10, 2015, 06:09:06 AM »
Did you find out what was wrong?
 I have a similar model with flipped issues mine is the freezer not working.I had techs out and said the sealed system is leaking.

I then read your thread (no one made mention in my thread) about the sealed system warranty and I called 3 times to LG Canada to find out today that it is in fact 10 year warranty on sealed system leaks and 7 yrs on the compressor.
part only though.
You will need to still cover incidentals, refrigerant and labor/service call.

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #14 on: July 10, 2015, 09:36:14 PM »
I was told by LG on the phone that if the sealed system has infact leaked the warranty on the sealed system is 10yrs and a prorated claim would be processed.This I went over with the last person 2 times to confirm they put me on hold.Confirmed the system leak has a 10yr warranty and if the system has in fact leaked a pro rated claim would be processed.

Can anyone confirm they have had this process?

Offline mz3own

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #15 on: July 11, 2015, 07:17:35 AM »
how old is the fridge? I know the new 2015's do cover refrigerant as well as parts.

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #16 on: July 11, 2015, 08:29:49 AM »
Purchased all our appliances 12/17/08

LG saying we will just make the 7yr on the compressor if need replacement and if the system does have a leak(diagnosed by a LG tech) we have the 10 yr on the sealed system.