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Author Topic: Kenmore series 400 washer--fills then nothing  (Read 37118 times)

Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #20 on: January 27, 2011, 10:11:59 AM »

How do you get any kind of a swing, down inside the basket? I tried a looooong screwdriver, angled down in--no good. I can't get in there with a pipe wrench either. I don't have a dremel, or I'd cut the dam thing off. So, I'm gonna have to spend $30 for a tool I'll never use again, just to find out that I may need a $200 part for my $350 washer. What a racket!! I might as well just go out and buy a new one. Dammit anyways!! Either that, or call a $75 per hour serviceman to tell me I might need that $200 part, plus service call plus labor. This sucks!!

Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #21 on: January 27, 2011, 10:28:53 AM »
OK, I've calmed down some, guess I will have to get it because I can't go any further until I get that dam nut off.

Offline JWWebster

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Re: Kenmore series 400 washer--fills then nothing
« Reply #22 on: January 27, 2011, 11:38:07 AM »
you don't need to get that nut off to take the tranny out. All that does is allow you to remove the basket.
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Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #23 on: January 27, 2011, 11:44:48 AM »
Gee. I wish someone would have mentioned that 5 or 6 posts ago. I thought the big nut had to come off for tranny removal. Well, I got the dam thing off anyways. Using a 3 foot long prybar and a 4 pound sledge hammer. Now I'm taking an Iced tea break before I tackle any more.

 :tickedoff:

Offline JWWebster

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Re: Kenmore series 400 washer--fills then nothing
« Reply #24 on: January 27, 2011, 11:55:12 AM »
Since ya got it off get the basket out and look for objects that don't belong.
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Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #25 on: January 28, 2011, 07:29:22 AM »
Like dead mice?

Offline schaffersapplian

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Re: Kenmore series 400 washer--fills then nothing
« Reply #26 on: January 28, 2011, 08:03:37 AM »
sure! Or a crocodile  :rofl:
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Offline savagepat1

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UPDATE
« Reply #27 on: January 28, 2011, 11:45:00 AM »
OK here's where I'm at. I pulled the basket--no dead mice, no crocodiles, no socks, no panties. Nothing. I then reinstalled the basket. Before pulling everything apart underneith, I tried what AJ said....only on the machine. I reached down and spun the coupler by hand. The basket started spinning and the shaft was agitating. I reinstalled the agitator, and was now able to spin it counter clockwise (some resistance) and clockwise (freespin). So now, I'm gonna buy that lid switch and cross my fingers that it was the problem all along. One good thing. I now know how to disassemble and reassemble a Whirlpool wash machine. I need to pick up one of those little test meters. I'm betting it was the switch and I could have saved a lot of time and frustration by simply testing the switch in the first place.

Offline savagepat1

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UPDATE//SOLVED//FINISHED
« Reply #28 on: January 28, 2011, 01:55:37 PM »
OK, I started thinking, and took a look at the switch. A plastic cover comes off the top of it. I pulled out the 1 tang and emery clothed the little contact point. Same on the other contact. I then jammed a hunk of tin foil behind the plastic peice that pushes on the little spring--solid contact on the contact points. I broke off the little plastic thing that would open switch when you open the lid. I reinstalled the switch and ducktaped it into position, and reassembled all the rest. Amazing. I'm doing laundry. Instead of spending $20 on a new switch, I'll spend it on a test meter.
Thanks to AJ and JW for pointing me in the right (eventually) direction. Actually, JW's 1st post was correct.

Offline AJ

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Re: Kenmore series 400 washer--fills then nothing
« Reply #29 on: January 28, 2011, 02:25:38 PM »
If you need a lid switch I would suggest replacing it instead of leaving it jumped out. The lid switch is there for safety reasons.

I looked up your model number and see that is uses lid switch part # 8318084

Buying a volt/ohm meter is a good idea. Any DIYer will find many uses for a meter. Even though you can find some cheap (less expensive) meters at our parts affiliates sites I would suggest spending a little more and get a good one.

Offline JWWebster

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Re: Kenmore series 400 washer--fills then nothing
« Reply #30 on: January 28, 2011, 02:28:12 PM »
Glad you could get it a going. The lid switch has 2 live wires and a green ground wire. You can tie them 2 live wires together and wash but it ain't safe if you have people around that might want to play with a washer while it is spinning at full blast. Arms get ripped off and such. Thanks to Ralph Nader for the heads up buddy. Like AJ says get a new switch to be safe  O0
« Last Edit: January 28, 2011, 02:30:04 PM by JWWebster »
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Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #31 on: January 28, 2011, 03:38:11 PM »
I will as soon as I have a spare $20. Until then, there are no kids here and I'm not silly enough to stick anything in there while it's moving. Not to mention that I can't afford the laundromat once a week.

 O0

Offline AJ

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Re: Kenmore series 400 washer--fills then nothing
« Reply #32 on: January 28, 2011, 05:05:23 PM »
I understand, money goes fast at the laundry mat.  O0

Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #33 on: February 28, 2011, 08:38:43 AM »
Well guys, here we go again. The washer was working fine for a few weeks. Then it did the same thing again. Fills with water, then nothing. Won't agitate, won't empty, won't spin. Nothing. The only difference this time is I can still spin the agitator counter clockwise by hand.  I went back to the lid switch. This time I cut the wires and direct bypassed the dam thing. Still nothing. So, I guess it's NOT the lid switch after all. What's next, the timer? Does it sometimes work, then not work, when it's gone bad? Also, is there maybe some kind of fuse in the system that I've overlooked? Please help, as I cannot afford the laundromat.

Offline whirlpooltech

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Re: Kenmore series 400 washer--fills then nothing
« Reply #34 on: February 28, 2011, 08:49:40 AM »
Quote
What's next, the timer? Does it sometimes work, then not work, when it's gone bad?

Could be the timer or a bad connection. With the timer knob pulled out/on wiggle the knob around to see if it will kick in and start. If it does then your looking at a bad timer.

If wiggling the timer knob around does not do anything I would wiggle the motor wire harness plug around and see if the washer kicks in and starts running. Maybe a bad connection on the motor wire harness plug.

Quote
Also, is there maybe some kind of fuse in the system that I've overlooked?

No fuse in the washer and if the washer is filling with water you should have power at the outlet, unless for some reason you lost power at the outlet after the washer fill with water.

It would not hurt to check the outlet that the washer is plugged into for power. If you don't have a volt meter just plug a lamp or something else into the outlet to see if it powers up ok.
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Offline JWWebster

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Re: Kenmore series 400 washer--fills then nothing
« Reply #35 on: February 28, 2011, 09:48:21 AM »
Check your capacitor, part # 8572717
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Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #36 on: February 28, 2011, 12:46:44 PM »
Well, not sure how to check capacitor, but I did what Whirlpooltech said. Jiggling the knob didn't do anything, but after unplugging and replugging the motor, everything works again. The plug was tight but who knows? I did have it apart once before when I was checking it the first time. I'm beginning to see how appliance servicemen make a good living. Thanks again for the helpful advice.

Offline savagepat1

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Re: Kenmore series 400 washer--fills then nothing
« Reply #37 on: February 28, 2011, 08:01:05 PM »
OK JW, how does one test the capacitor?? Machine was working, then it quit again. I waited 2 hours, went down and pulled the knob out--it starts working again. So it's an intermittant thing. Is that signs of the capacitor going bad??

Offline whirlpooltech

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Re: Kenmore series 400 washer--fills then nothing
« Reply #38 on: February 28, 2011, 10:19:18 PM »
This video shows you how to check a capacitor.

http://www.youtube.com/watch?v=1NXjalHOhcg

I don't think your capacitor is going to give you a intermittent problem like your having.

With the cabinet off, timer on and lid switch jumped I would wiggle the motor plug to see if the washer kicks in. Don't unplug the motor plug just wiggle it around. If the washer starts up you need to look closely for a bad connection in the motor wire harness plug.

There is also the chance that the motor is over heating and cutting out on the built in overload. When the motor cools down the overload that is built into the motor resets and the motor works again.

Does the motor ever feel hot to the touch when it quits working?
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Offline JWWebster

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Re: Kenmore series 400 washer--fills then nothing
« Reply #39 on: March 01, 2011, 10:29:07 AM »
That's better than I had. I had my suicide cord which I power up the capacitor briefly. If it don't explode I next short it out to see if I can make it pop. If it don't make a popping noise when shorted out it is open. NOTE: I first determine with my meter if the capacitor is shorted before doing the test. Yes I have had a cap blow up in my face.
May the hinges of our friendship
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair