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Author Topic: Whirlpool wont fill  (Read 11400 times)

Offline Adammac

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Whirlpool wont fill
« on: December 05, 2010, 04:26:34 PM »

Hi all,

To start with, my washer wouldn't spin...I now know its the control board and I thank this site for the help and info on that topic.
My Mr. Fix-it-father-in-law removed the motor thinking that was the problem and after reinstalling it and hooking up the hoses, the washer would no longer fill when we tried to start it. The water valves are both on and the machine humms like it did before.

Adam

Model v

Offline JWWebster

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Re: Whirlpool wont fill
« Reply #1 on: December 05, 2010, 05:45:12 PM »
Go back and check all yer connections. Somethang might have got yanked loose in the fray.
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Offline Adammac

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Re: Whirlpool wont fill
« Reply #2 on: December 11, 2010, 09:45:21 AM »
Thanks I'll try as soon as I can and let you know. Another site said it may be my timer, could that be the case?

Offline JWWebster

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Re: Whirlpool wont fill
« Reply #3 on: December 11, 2010, 04:50:36 PM »
If you have a timer: Consider the timer as the LAST thing you should replace. True it might be bad but most times they are not.Get all your ducks in a row before blowing big money on a timer.
« Last Edit: December 11, 2010, 04:53:00 PM by JWWebster »
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair

Offline Adammac

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Re: Whirlpool wont fill
« Reply #4 on: December 18, 2010, 09:42:04 AM »
Alright JW, I've went back and made sure everything was connected and it all looks good. The machine fires up and the motor starts to spin but there's still no water coming out. I've double checked the valves and they are both turned on. The control board and wax motor were just replaced but the water quit coming out before that.

Thanks for the help.

Offline AJ

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Re: Whirlpool wont fill
« Reply #5 on: December 18, 2010, 09:50:13 AM »
If it was me I would get out my volt/ohm meter and check to see if I had voltage to the water valve. If I did have voltage to the valve and the valve did not work then it would be time to replace the valve.

If I did not have voltage to the valve I would trace it back to see were the problem was.

Here is the service manual for your washer.

16010061 Maytag Neptune Front Load Washer Service Manual

Offline Adammac

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Re: Whirlpool wont fill
« Reply #6 on: December 18, 2010, 10:41:21 AM »
I have downloded the service manual but I'm un-clear as to where I'm to check for voltage/ohm's. Do I do this at the control board harness or the water valve directly?

Offline AJ

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Re: Whirlpool wont fill
« Reply #7 on: December 18, 2010, 10:42:54 AM »
You want to know if there is voltage getting to the water valve so you would check for voltage at the water valve.

Offline Adammac

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Re: Whirlpool wont fill
« Reply #8 on: December 18, 2010, 11:35:04 AM »
AJ,

Do I test for voltage at the 1 - 5 that i scribbled on the attached photo?

Adam

Offline JWWebster

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Re: Whirlpool wont fill
« Reply #9 on: December 18, 2010, 04:04:45 PM »
What I would do is use a suicide cord. Connect my clips to each solenoid one at the time with the water supply connected connect and briefly energize each coil to see if water shoots out. Because simply ohming out each solenoid verifys they are fine but don't verify if junk is in the mechanical workings of the water valve.
« Last Edit: December 18, 2010, 04:06:17 PM by JWWebster »
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Offline AJ

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Re: Whirlpool wont fill
« Reply #10 on: December 18, 2010, 04:46:21 PM »
4&5 are the hot and cold water inlets. So for example if the cold water fill hose is connected to the back of number 4 then when the washer is calling for cold water you should have voltage to number 4.

Offline JWWebster

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Re: Whirlpool wont fill
« Reply #11 on: December 18, 2010, 05:58:46 PM »
The 2 solenoids the water hoses go to allow the water into the drum. Them other 2 are energized to at the out set to dump the water over the clothes as the drum is turning to insure even distribution of the HE detergent.If one or both of them was bad it would not deter water from entering the machine. If I am wrong somebody speak up. We are all learning here on these new fangled wonders.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair

Offline Adammac

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Re: Whirlpool wont fill
« Reply #12 on: December 21, 2010, 10:52:16 AM »
OK, I'm only getting 6vac at the water valves. What should i check next?

Offline whirlpooltech

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Re: Whirlpool wont fill
« Reply #13 on: December 21, 2010, 11:30:48 AM »
If you follow the wires back from the water valve I believe you will find that they plug into the control board located at the top of the washer.

The water valve gets power directly from this board, part # 22002989R.

If you are not getting power from the control board to the water valves I would replace the control board.

Sometimes you can look at that control board and see it has been damaged, such as a small burnt part or burnt spot on the back side.

Edited to add: The title of this topic should say Maytag, not Whirlpool.
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Offline Adammac

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Re: Whirlpool wont fill
« Reply #14 on: December 21, 2010, 11:34:44 AM »
I just installed a new control board due to the R11 being burnt. I also replaced the wax motor.

Offline whirlpooltech

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Re: Whirlpool wont fill
« Reply #15 on: December 21, 2010, 11:46:47 AM »
Have you tried to follow the wires back from the water valve to the control board and then measure for power off of the control board?

Are you sure the wires got plugged into the new board correctly when you installed the new board?
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Offline Adammac

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Re: Whirlpool wont fill
« Reply #16 on: December 21, 2010, 12:00:23 PM »
I labeled them to be sure they were reconnected the correct way. I'll check the voltage at the board next but I was having the same issue before changing out the board.

Offline Adammac

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Re: Whirlpool wont fill
« Reply #17 on: January 21, 2011, 07:08:07 PM »
Sorry it's taken so long to reply. Just want to let everybody know that the problem was the timer. Thank you everyone for all your help! This is still the best place to go for answers and help.

Regards,

Adam