Make sure the water isn’t siphoning out. If the water level fails to reach a certain level within 40 minutes the control will turn the water valves off and go into a pause mode. If the water is siphoning out the water can run forever without filling the tub therefore this will happen.
Things that can cause a siphoning condition
1. The drainpipe to your house may be too low and you either need to extend the pipe up above the top of the tub or run the drain hose from your washer up high.
2. Someone may have taped the drain hose from the washer to the drainpipe to your house to stop the water from backing up. To fix this either clean out the drainpipe to your house and remove the tape or install a siphon break, part number 201112.
3. If the drain hose from your washer is pushed down the drainpipe too far, this will also cause the same problem. To fix it just pull it out to within about 6 inches of the end of the drainpipe.
If that isn’t the case…If you are using the precise fill mode try using the manual fill and if you are using the manual fill try using the precise fill mode. See if doing so makes a difference.
Also make sure you have the lid closed during fill.
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