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Author Topic: Kenmore 80 series washer stopped working  (Read 25268 times)

Offline fresnorich

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Kenmore 80 series washer stopped working
« on: September 26, 2010, 01:38:39 PM »

Our Kenmore 80 series (110.20842990) stopped working today at the end of the rinse cycle, leaving the tub full of water (and wet towels). The timer makes a clicking/humming noise, but no matter where we have it set (wash, rinse, spin), the washer will not drain or agitate. If I change the water level from medium to large, it does fill with more water. When it is on the spin cycle, the timer will not make the clicking noise until the lid is lowered.

So does it sound like the timer, lid switch, a sock in the pump, or the coupler???

Thanks in advance!

Offline jumptrout51

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Re: Kenmore 80 series washer stopped working
« Reply #1 on: September 26, 2010, 02:20:32 PM »
Open the control console and use your electric meter to verify continuity at the lid switch, part # 3949238
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Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #2 on: September 26, 2010, 10:53:41 PM »
Tried bypassing the lid switch, but no luck. Sounds like a loud egg timer.

Offline jumptrout51

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Re: Kenmore 80 series washer stopped working
« Reply #3 on: September 27, 2010, 06:58:30 AM »
Pull the pump and see what is stuck in there, part # 3363394
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Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #4 on: September 30, 2010, 11:28:32 PM »
I took the pump off, but I can't see anything in there. I can turn the wheel by sticking my finger in there, but it feels pretty stiff.

How freely should it turn?

I also pulled the motor off and looked at the coupling, but I can't tell if there is anything wrong with it or not. I didn't take off all three parts, but the two parts I can see don't appear to be broken (they do look a bit worn though; the holes on the middle piece look kind of bored out).

What am I supposed to look for to tell if the coupling is bad or not?

Thanks again!

Offline JWWebster

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Re: Kenmore 80 series washer stopped working
« Reply #5 on: October 01, 2010, 09:56:54 AM »
Check the motor coupling, part # 285753A
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Offline JWWebster

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Re: Kenmore 80 series washer stopped working
« Reply #6 on: October 01, 2010, 09:58:52 AM »
The next thing to check:

The brake cam actuator, part # 285792
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Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #7 on: October 01, 2010, 05:27:54 PM »
After checking out those pics, I think I should go ahead and replace the coupler. I can only see two of the three parts right now, but the middle rubber piece looks pretty worn like the one in the pic. Also, I was able to turn the coupler easily (clockwise) only up to a certain point and then I couldn't move it any more.

I'm wondering if I should just replace the pump as well. The wheel inside the pump felt stiff although I can turn it with my finger. How freely should the pump spin?

Offline JWWebster

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Re: Kenmore 80 series washer stopped working
« Reply #8 on: October 01, 2010, 10:20:50 PM »
Replace it. Sand gets in there. The newer models pump out the water first. The timer sequence is too damn long in areas where sandy loam is prevalent. This causes too dang much fiction. All that friction causes the pump to overheat. Can get so bad the pump bearing literally melts.
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Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #9 on: October 02, 2010, 06:48:05 PM »
I replaced the motor coupler and pump and felt optimistic, but when I tried to wash a load, it just filled up with water and then stopped. The noise seems to be coming from the timer.

What do I look for with the brake cam actuator? Should I be considering replacing the timer next?

Offline JWWebster

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Re: Kenmore 80 series washer stopped working
« Reply #10 on: October 02, 2010, 08:59:37 PM »
The lid switch has a green ground wire and 2 hot wires. Jump them 2 hot wires and see if she will spin.
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Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #11 on: October 02, 2010, 11:30:03 PM »
I tried that already. It never even made it to the spin cycle. It stopped as soon as the tub filled with water.

Offline Washaman

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Re: Kenmore 80 series washer stopped working
« Reply #12 on: October 03, 2010, 12:14:41 AM »
T-I-M-E-R

Offline Washaman

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Re: Kenmore 80 series washer stopped working
« Reply #13 on: October 03, 2010, 12:18:23 AM »
Instead of repairing this timer, get another used Whirlpool or Kenmore and save this one for parts...for the same price?

Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #14 on: October 03, 2010, 10:51:21 AM »
Here's a video I made so you can hear the sound it makes:

http://www.youtube.com/watch?v=YYEgkAtjXuU

I'm starting to think about just replacing it before I invest any more money into it. Any recommendations as far as a brand/model?

Offline AJ

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Re: Kenmore 80 series washer stopped working
« Reply #15 on: October 03, 2010, 02:19:18 PM »
I looked up the model number of your washer and found that is uses this time, part # 3953156

I think a new timer is going to be cheaper then what you can buy a used washer for.


Offline fresnorich

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Re: Kenmore 80 series washer stopped working
« Reply #16 on: October 04, 2010, 07:00:30 PM »
I replaced the timer with a new one and the tub filled with water and then nothing except a hum and a ticking noise coming from the timer (more quiet and different than the original timer).

This sucks! The place I bought it from was the only one in town who had it in stock, so I payed the extra $20 to try to have it fixed for my wife tonight. Unfortunately, their return policy stated that the part must be unopened to return.  >:(

Offline fresnorich

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Offline JWWebster

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Re: Kenmore 80 series washer stopped working
« Reply #18 on: October 04, 2010, 07:34:49 PM »
That's a bad motor, part # 3352287


Might be something in the pump or a bad cap but I think that is the motor.
May the hinges of our friendship
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair

Offline mslye

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Re: Kenmore 80 series washer stopped working
« Reply #19 on: October 04, 2010, 11:32:42 PM »
I have the same washer. It wouldn't drain after it filled. I wasn't here when it went down but it doesn't agitate either. I have the whole thing ripped apart. Any procedure to safely test the motor? I can spin the driveshaft with a wrench with the pump off and it spins the tub. I will bypass the switch again but am curious about testing the motor.