Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Hotpoint ref, no ice coming out the door  (Read 3250 times)

Offline jdman

  • VIP Member
  • Member Since: Jul 2007
  • Posts: 73
Hotpoint ref, no ice coming out the door
« on: March 25, 2010, 01:38:15 AM »

I have ice in the bin but the auger nis not working to sen ice out to the door. The water works fine at the door, just not getting any ice. Any ideas at wht to check? Thanks in advance

Model HSS2SGFPAWW

Offline schaffersapplian

  • Technician
  • Member Since: Oct 2008
  • Posts: 619
  • Country: us
  • Every action has a reaction
    • Facebook
Re: Hotpoint ref, no ice coming out the door
« Reply #1 on: March 25, 2010, 08:10:06 PM »
Slide the ice tray out, and grab the auger motor and try an twist it. If it doesn't move there is a good chance that it froze up.  Try installing this part here after you use a blow dryer to dry it out.  It is a rubber cover that wraps around the back of the motor to keep moisture out.  If it does turn when you grab it. Pull the entire thing out, and disconnect it.  Trace back the wire's from the motor assy. to the pin connector.  Take your meter, set it for ac, and check for power coming to the correct pins when you depress the dispenser pad for ice.  If you have power the motor is shot, If you don't have power, your problem lies in the dispenser.
Authorized Samsung, Electrolux, Whirlpool, GE, Fisher Paykal, and Maytag Servicer with over 10 years experience.