I had discovered this tip earlier but was hesitant since the instructions that came with the washer don't specify what exactly to remove and how to remove it. But after finally following those steps of basically strapping rope (I used those plastic wraps used in delivery of heavy equipment from homedepot), got a steel pipe that went across the washer, had rope on each side strapped to the whole agitator assembly and wrapped around the pipe, then I just yanked on the pipe until the agitator assembly came out. Now my problem is I took out the drive bell and I see that it is NOT stripped.
The problem with my washer was that it has extremely weak agitation while on the wash cycle, but when it came time to spin, it did that just fine. When it agitates, its like it's gently moving the water and that's it.
I have the exact same issue as this guy:http://applianceguru.com/forum2/14134.html and it almost sounds like my issue directly mirrors his. However, how am I suppose to know if this drivebell is worn down or not?