Good evening everybody.
I have a Whirlpool HE top load (belt driven) washer, model # WTW5000DW1 that isn't agitating correctly. If you look at the video here: https://www.youtube.com/watch?v=WtwtSdnyn0o&ab_channel=KirkRivas
and click on the 6:00 minute mark. The agitator pulses 1+ revolution CW then 1+ revolution CCW. Clearly it is agitating correctly.
This is what my washer looks like: https://youtu.be/l44Vu9Edelc
I removed the impeller and while it's dirty and cruddy under there I couldn't see anything blocking or jamming the shaft, impeller or tub. The washer drains properly and spins fast. It just won't agitate.
What should I be looking at?