Get Answers to your Appliance Repair Questions

Disclosure: This website contains affiliate links, Meaning I get a commission if you decide to make a purchase through my links, at no cost to you.

Your Privacy Rights

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: GFE27GGDAWW Diagnostic service error codes  (Read 1368 times)

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
GFE27GGDAWW Diagnostic service error codes
« on: June 10, 2021, 06:43:43 PM »

Good day guys
I have a white GE 27 cuft french door Model GFE27GGDAWW.

I have the following codes from the diagnostic menu in the attached image.
 
things I noticed
1) FF section set to 1 c but hangs around 3-degrees c may fall to set point randomly
2) fresh food fan is not on for long periods then come on kinda loud
3) defrosts cause the temp to rise to 4 to 5 but lately it going to 8 degrees c now
4) fresh food section seems to be defrosting a lot

I'm not sure if anyone can help or decipher the codes I already have the service manual which is no help, and the mini-manual for the fridge does not have a list of what the codes mean.

I'm from the Caribbean btw Trinidad

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 5258
  • Country: us
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #1 on: June 13, 2021, 10:04:47 AM »
Change that fresh food fan motor and you should be back in business.That fan can cause all of these! This should be your mini manual!Fresh Food Fan Contributing to Warm Temperatures



Possible Symptoms:
  • Fresh food temperatures warm overallFresh food temperatures warm in the top of the compartment and freezing at the bottomFresh food temperature intermittently warm, then cools normallyExcessive fresh food fan sounds from the fan surging while attempting to reach normal
      operating speed
  • No display on the UI (User Interface)Interior LED lighting inoperativeCompressor not runningComplete shutdown of refrigerator
« Last Edit: June 13, 2021, 10:05:54 AM by dab147315 »

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 5258
  • Country: us
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #2 on: June 13, 2021, 10:39:10 AM »
That has all the error codes it.If that helps let me know and what they mean!

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #3 on: June 13, 2021, 11:20:27 AM »
Thanks
will order it soon. The new fans seem to be made by AVC instead of Nidec and look more like a normal PC fan guess the Nidec failure rate was too high.
The mini manual for my appliance does not have codes and what they relate to.
 Thanks for that mini manual although the error codes most I got say N/A for most guessing since mine is the 2012 model with original board software may be different so codes may not line up.

This morning the fan is on and off a lot and temps are closer to 2c guess it's feeling to work today.
Question does the mainboard learn habits like for example we cook on Sunday to last the week so we are in and out the fridge.
so would the mainboard learn ok Sunday at 11 to 3 fun the fans on high as that's the time we usually in and out ?


Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #4 on: June 13, 2021, 11:27:31 AM »
That has all the error codes it.If that helps let me know and what they mean!

Code             Meaning
0002              N/A
0005              Electric deli pan thermister out of range (mine is manual deli pan)
0007              N/A
0010              FZ Icemaker Thermistor reading out of range (my model does not have a freezer IM)
0011              N/A
0012              N/A
0203              5 consecutive FF extended defrosts (seems accurate at least 2 times a day it defrosts)
0300              N/A
0303              FF Temp Exceeds > 50 F (seems accurate also after some defrosts guess extended defrost will raise the temps to 8C or more)
0506

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #5 on: June 14, 2021, 10:40:52 AM »
so opened the fridge to see what's up and to check the old fan model#, it seems to beaten up if you judge by the sticker. also looks like the original fan.
Wanted to make sure there was a rubber boot on the fan.

while the evap cover had a thin sheet of ice on it and was frozen down to the back wall on the left side, there was not much ice back there on the evap but there was frost by the bimetal thermostat, and non near the evap thermistor.

unplugging the fan did give a 106 error which is no feedback while the fan power on.

Seems to me the fan runs at only one speed since it's the same sound even when the fridge door was opened for a prolonged period. Speed control maybe only working for one-speed medium or high can't tell.
ordering next week just wanted to post this

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #6 on: July 07, 2021, 10:53:02 PM »
any help or approval?

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 70
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #7 on: July 22, 2021, 11:37:29 PM »
How did you go with this, dab147315 could be on the money, but I would have expected to see a low target speed fan fault show up, since they have monitoring? If you haven't changed the fan, you could try a full manual defrost, leave it off for 24 hours doors open, and check all drain tubes are completely clear, then monitor closely and see if the same results occur? (Clear all fault codes first so you are starting afresh)  Also ensure you have a bit of space in the fridge, not too crowded so good airflow everywhere for testing.

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #8 on: July 23, 2021, 06:42:56 PM »
How did you go with this, dab147315 could be on the money, but I would have expected to see a low target speed fan fault show up, since they have monitoring? If you haven't changed the fan, you could try a full manual defrost, leave it off for 24 hours doors open, and check all drain tubes are completely clear, then monitor closely and see if the same results occur? (Clear all fault codes first so you are starting afresh)  Also ensure you have a bit of space in the fridge, not too crowded so good airflow everywhere for testing.

The Fan was very noisy so I changed it. It's still loud but does not sound like a bearing has gone.
It seems like ice has also been frozen in the styrofoam so it swelled on the evap cover and where the fan resides so this may be causing excessive fan noise as its pressing on the fan amplifying sounds but no bearing grinding sound.

Since changing the fan it's still loud but consistent. I also notice the fan would be on then sound like it's cutting off but speed back up again for 10 min before going off.

I find after defrost the FF compartment seems like it's taking longer to cool down after a defrost which leads me to think thermistor.

the FF compartment is also set for 1c but it maintains 3 or v degrees c from the external display. I'm not sure if the ambient thermistor controls how the system runs but.
after changing the fan I cleared the error codes the ones below come back.

03 03  FF Temp Exceeds > 50 F/10 c. some times after a defrost it its 4c other times higher.
0506  idk what this means it's in the door board error codes but it's a N/A for explanation

In my mind since the freezer is fine its temp rage is -19 to -12 at lowest if we open it too much -10 defrost does not raise the temp much.

What I notice is the drain pan is dry on the side where the freezer drain tube leads but the FF side is usually half full.

I personally find some of the times the FF section defrosts too much. since during the week we are hardly in the fridge 3 times a day some times it defrosts.
Since changing the fan it defrosts 2 times a day and the fan is on longer.

so I wonder if I have faulty FF thermistors and the high heat limiter maybe toast?
The fridge is not packed to be honest so.

Service manual and my mind/interpretation say if it's set to 1c then the fan should be on until the FF compartment thermister says it's 1c then remain on low speed for cycle defrost. when the FF section gets to maybe 2.5c then the fan can come on to bring it down to temp. if FF section gets to 4c after defrosting which is ok in my mind when it comes out of defrosting FF fan should be on high till it cools down.

The freezer fan is always on no matter what tho.

I also had it in diagnostic mode reading the thermistors and I keep on seeing a 0101 flash in between the readings which is Fz fan feedback when fan should be off but that's not listed in the diagnostic error code read out so idk what that means.

wish I could send a voice not to explain better but let me know what you think and ask what you think you need to also added pics when i changed the fan had to use a hair dryer to remove the evap cover was frozen to the back wall.

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 70
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #9 on: July 24, 2021, 05:13:40 AM »
Some of the following may be relevant to you. As dab147315 mentioned earlier, a low functioning fan can cause many problems. Airflow in these fridges is critical, critical in the fact that the right amount of air needs to go to the right places, and be returned, from the right places for the unit to function correctly. Overloading any frostfree fridge causes problems, blocking return air pathways with product, especially when things are pushed over the back of shelves, or shelves are stacked solid, will always cause sub optimal conditions as this can short circuit the airflow. Airflow around the evaporator is also critical, and any air leaks create big problems. I can see a couple of things that may/may not  need rectifying. It appears the cover is missing from the front of the fan housing. There appears to be silicone sealant or is it ice built up on the evap cover near the left air duct. It appears the foam seals are damaged or compressed. Where the aluminum foil pushes against the evaporator each end, it needs to seal, so if the aluminum is permanently dented, It's probably not sealing. One fix would be to buy a new evap cover. If it were my own, I would replace all seals, and you don't need OEM ones, you can generally buy glue backed foam from hardware stores used for  door/window draft seals in various widths and thicknesses. If the evap cover is warped in any way you will need to ensure thicker material is used to ensure a proper seal. You will also need it to be perfectly dry, or use other glue. The aluminum insulation, something could be slipped in behind it to move it forwards perhaps. The same goes for the freezer compartment! If part of the evaporator is not receiving correct airflow, then a few things happen, less refrigerating effect in that evap, uneven ice buildup on the evap, lower suction temps which the thermistors see which don't give a proper indication of the actual condition in the evaporator.

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #10 on: July 24, 2021, 12:14:25 PM »
Some of the following may be relevant to you. As dab147315 mentioned earlier, a low functioning fan can cause many problems. Airflow in these fridges is critical, critical in the fact that the right amount of air needs to go to the right places, and be returned, from the right places for the unit to function correctly. Overloading any frostfree fridge causes problems, blocking return air pathways with product, especially when things are pushed over the back of shelves, or shelves are stacked solid, will always cause sub optimal conditions as this can short circuit the airflow. Airflow around the evaporator is also critical, and any air leaks create big problems. I can see a couple of things that may/may not  need rectifying. It appears the cover is missing from the front of the fan housing. There appears to be silicone sealant or is it ice built up on the evap cover near the left air duct. It appears the foam seals are damaged or compressed. Where the aluminum foil pushes against the evaporator each end, it needs to seal, so if the aluminum is permanently dented, It's probably not sealing. One fix would be to buy a new evap cover. If it were my own, I would replace all seals, and you don't need OEM ones, you can generally buy glue backed foam from hardware stores used for  door/window draft seals in various widths and thicknesses. If the evap cover is warped in any way you will need to ensure thicker material is used to ensure a proper seal. You will also need it to be perfectly dry, or use other glue. The aluminum insulation, something could be slipped in behind it to move it forwards perhaps. The same goes for the freezer compartment! If part of the evaporator is not receiving correct airflow, then a few things happen, less refrigerating effect in that evap, uneven ice buildup on the evap, lower suction temps which the thermistors see which don't give a proper indication of the actual condition in the evaporator.

1) what you were seeing is ice on the left side near the deli draw air outlet.
2) the foam seals were wet when I removed them I dried it out as much as I could before reinstallation
3) the foam seems to be swelling in certain parts I let it defrost and pushed it flat water did come out so ice seems to be getting in the foam.
4) aluminium foil seems good

ill monitor it when I get home by mom the fridge is there

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #11 on: July 31, 2021, 02:31:21 PM »
Update so im back by mom temps seem to be bouncing from 4 to 3 degrees celsius mostly.
This morning it held 1c which is set point b4 going back to 3 and maintaining it.

Home by me we have an old fridge and i noticed the condenser fan is shot and the door seals are shot so they need to change. So that got me thinking about the one by mom and those seals may need to change seeing mould around the edges especially between the doors. There is one crack in the seal on the bottom right door.
I cleaned the seals and around the door just to make sure it's holding on better so ill see if that helps.

This could be the issue I'm having with long or frequent defrosts etc because air is leaking some where.

Offline TobiiFixit2

  • VIP Member
  • Member Since: May 2021
  • Posts: 9
  • Country: tt
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #12 on: August 24, 2021, 10:59:53 PM »
bump ... im thinking door seals one has a crack or FF evap thermistor sending weird readings.
it will do normal defrosts where ff only goes up a degree then it will have those defrosts where it can go past 6c or closer to 10c causing the board to flag an error
 
was wondering if i should change both FF thermistors one time or

Offline 100 td

  • Technician
  • Member Since: Jul 2021
  • Posts: 70
Re: GFE27GGDAWW Diagnostic service error codes
« Reply #13 on: August 26, 2021, 08:38:33 PM »
Check your thermistors against data in the service manual. At a quick glance it would "appear" the thermistors that control the logic for the compressor are different from the display.
When a fridge is running the temp will always be colder than when not running, so chilled air blows over the thermistor, then it stops, so the air then is a mix of what is around it, it will never stay at what it is when it's running, and then additional heat load is constantly entering the cabinet. The thermistors that control the logic are most likely mounted on the refrigerant pipes and are measuring a different temperature to the display probes. If the gaskets are bad, either replace them or add some silicone etc., always best to minimise leakage. Get a piece of A4/Letter printing paper, tear 3" off the corner, hold it in your hand with the 90 degree corner pointing away from you, run that point around the gasket where it touches the cabinet, when it goes in behind the gasket you have bad area. Adjust the door hinges if necessary to get the best square closure and seal. Normal food storage is ~3 to 8C, I prefer 1~5, there has to be a differential. Check you temps with additional external temp probes that have been calibrated. Recheck for any ice buildup on evap.
« Last Edit: August 26, 2021, 08:40:07 PM by 100 td »