Thanks for all your help but I finally gave up today. I replaced the primary water valve and the dispenser PCB but it still does not work. After 4 trips to her house and almost 4 hours labor I told her to call Sears Factory Service because I don't know what else to do. She said that she will call me back after Sears comes out to repair it and let me know what they did. I'll let you all know after I find out so that you will know if you ever run into a problem like this. Thanks again!