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It was from GE. The devices to update the firmware are no longer available. They were originally sent to servicers with the understanding that it would be returned when the job was complete. I think they just lost track of them. I know one of the tech managers at Sears had 3 or 4 just laying in a desk drawer. No devices to flash the new firmware and GE unwilling to have more made is probably why they scrapped the program.