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Author Topic: Service Matters, is it worth it?  (Read 1916 times)

Offline JimmyMas

  • Technician
  • Member Since: Nov 2020
  • Posts: 5
Service Matters, is it worth it?
« on: November 19, 2020, 08:47:57 PM »

Hello everyone, was debating signing up for service matters. Trying to bring my business to the next level and figure it can help my tech and myself out a lot. Does the subscription come with a tech support line as well or is that separate? I remember when I first started out I used to call tech line constantly to walk me through repairs. I'm not sure which tech lines my company at the time was using though. Any thoughts are appreciated!
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Offline haroldsappliance

  • Technician
  • Member Since: Nov 2011
  • Posts: 930
  • Country: us
  • No bull no excuses since 1988
    • Appliance Repair
Re: Service Matters, is it worth it?
« Reply #1 on: March 08, 2021, 02:16:29 PM »
If you work on a lot of Whirlpool it's definitely a valuable tool.  You can sign on an extra 2 users to share cost.
« Last Edit: March 08, 2021, 02:19:52 PM by haroldsappliance »
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Offline theoldstoveguy

  • Technician
  • Member Since: Jan 2008
  • Posts: 1722
  • Country: us
    • Buy me a beer through paypal
Re: Service Matters, is it worth it?
« Reply #2 on: March 12, 2021, 07:26:28 PM »
I even notice that Whirlpool isn't including any parts installations instructions anymore so it's worth it just for that.
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