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Service Matters, is it worth it?
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Topic: Service Matters, is it worth it? (Read 1916 times)
JimmyMas
Technician
Member Since: Nov 2020
Posts: 5
Service Matters, is it worth it?
«
on:
November 19, 2020, 08:47:57 PM »
Hello everyone, was debating signing up for service matters. Trying to bring my business to the next level and figure it can help my tech and myself out a lot. Does the subscription come with a tech support line as well or is that separate? I remember when I first started out I used to call tech line constantly to walk me through repairs. I'm not sure which tech lines my company at the time was using though. Any thoughts are appreciated!
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haroldsappliance
Technician
Member Since: Nov 2011
Posts: 930
Country:
No bull no excuses since 1988
Re: Service Matters, is it worth it?
«
Reply #1 on:
March 08, 2021, 02:16:29 PM »
If you work on a lot of Whirlpool it's definitely a valuable tool. You can sign on an extra 2 users to share cost.
«
Last Edit: March 08, 2021, 02:19:52 PM by haroldsappliance
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theoldstoveguy
Technician
Member Since: Jan 2008
Posts: 1722
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Re: Service Matters, is it worth it?
«
Reply #2 on:
March 12, 2021, 07:26:28 PM »
I even notice that Whirlpool isn't including any parts installations instructions anymore so it's worth it just for that.
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