Whirlpool WED8120H-C won’t start

[gregbain2]

Hello,

We just purchased the above dryer and the screen comes on and let’s us choose settings and everything. However, when we press and hold the Start button like it says, the dryer counts down 321 but then it never starts running.

Anyone have this model dryer or something similar and run into this issue? Is there something we’re just doing wrong or is it something else?

Thank you!

[Blaiser]

Do you hear a clicking sound when you hit the start button or when the screen counts down to 3-2-1??