Hi, I joined this forum to share my experience on how I fixed the E-84 on my Samsung Induction Stove.
Just like all of you, my Samsung Stove (NE599N1PBSR) suddenly gave in a big flash bang one morning. The very loud noise came from under the front right coil. The breaker in my home fuse box had been triggered off by the (what appeared to be) short circuit. When resetting the breaker, my stove displayed a flashing clock with a static E-84.
After calling Samsung, they forwarded me to a local repair shop in Montreal. I read the reviews on Google: it was either 5 stars or 1 star ratings. I knew the story of those 1 star ratings just too well from previous experiences with appliances suddenly dying on me: calling tech support, being forwarded to a certified repair shop, only to be told at the end of a visit that an estimate for the repair will be so astronomical, the repair guy will suggest to simply buy a new one - and thank you for paying a hundred something dollars for the visit.
In the past few years alone, I have repaired a few appliances that were deemed too expensive to repair by services I called whom ALL suggested I buy a new one instead of going with their services for repeir: a plasma TV (screen was green: a simple unplugging and re-plugging of a wire on an inside board magically "reset" the problem), my Bosch dishwasher (replaced the pump), my washing machine (replaced the water input valves that were leaking intermittently), my drying machine (tumbler parts were unscrewing themselves), and now my Samsung Stove with E-84. In every case, I was able to find a YOUTUBE video that shows how to disassemble the machine, and a solution on forums - just like it is the case here for the Samsung Stove.
I'm saying NO to PLANNED OBSOLESCENCE!
Most of us are afraid to open up the appliances. But seriously, there's no reason to. YouTube videos show us exactly how to do it. Step by step. If you're smart and take also photos along the way, to trace your steps back when re-assembling the machine, then you'll be all covered.
OK, back to the Samsung Stove.
If you have this E-84 problem, here's how you fix it (like I did and many others did):
0) HOW MUCH IT WILL COST:
$230 CAD (includes return shipping) + $15 initial shipping
1) CONTACT ROBERT IN OTTAWA.
EMAIL: bn880 [at] hotmail.com
or via his KIJIJI Ad: http://bit.ly/2ub43m6
or his Ebay Ad: https://www.ebay.ca/itm/233247734649
Robert repairs the board that just fried in your stove. You'll need to pay him, send him your board (see step 2 below), and he'll ship it back.
2) OPEN YOUR STOVE TO GET THE BOARD OUT:
This is the part where you get your electric screw driver, and you dig inside your stove, and take photos along the way. You can use this video that will guide you: https://www.youtube.com/watch?v=-PAuP1stxkw&t=204s
. For me it is not the exact same model, but the video was helpful enough to guide me in the right direction. It looks a lot more complicated than the process actually is.
3) SHIP THE BOARD
Robert will help you identify which exact part he need. If I am not mistaking, it is always the right board located under the front right coil. That was the case for me.
4) RE-ASSEMBLE THE STOVE
Finalize the repair once the board is back by re-assembling the stove. Yay, your stove is fixed!
PLANNED OBSOLESCENCE: 0
My experience with Robert quick and easy. He replied within hours to my email, and answered all my questions. He quickly did the repair and shipped it back . The whole process, from dissembling the stove, to getting the part back and re-assembling it took less than 5 days, and that includes both way shipping (I'm located in Montreal).