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Author Topic: LG Dryer DLGX8001V drum won't spin  (Read 118 times)

Offline MAK

  • VIP Member
  • Member Since: Jan 2020
  • Posts: 2
LG Dryer DLGX8001V drum won't spin
« on: January 05, 2020, 01:10:11 PM »

Hello All:

I have an LG Gas Dryer, DLGX8001V, that turns on and acts normal, indicators says "drying" and the timer will count down but the drum never spins and I do not feel any heat. I hear a faint click when the start is pressed, sounds like it is coming from the circuit board box in the top center of the machine. After the first click and nothing happens there is a short pause and then a second click is heard. All LED's are normal and when I run the Smart Diagnosis it says everything is working fine.

In the dyer's diagnostic test mode all LED's are lit and the following is seen repeating:

   15:95
    U16
    d12

Otherwise there is no discernable obvious cause. The belt is fine and the drum is able to be turned by hand and I do not hear the motor running. There is no noticeable issues seen when viewing the circuit board but I can't rule out a bad component. Any assistance is greatly appreciated.


MAK



Offline scrapiron

  • Technician
  • Member Since: Nov 2011
  • Posts: 691
  • Country: us
  • Service Tech Since 1974
Re: LG Dryer DLGX8001V drum won't spin
« Reply #1 on: January 06, 2020, 10:20:00 PM »
Check for a broken belt, open blower thermal fuse or a defective belt switch.

Offline MAK

  • VIP Member
  • Member Since: Jan 2020
  • Posts: 2
Re: LG Dryer DLGX8001V drum won't spin
« Reply #2 on: January 07, 2020, 02:06:11 PM »
Thanks for the reply. The belt is intact. I guess I will need to dig deeper. I downloaded the tech manual I found online but it appears a bit limited. Hopefully I can find the belt switch mentioned and thermal fuse.

Interestingly when I called LG for support to get an idea on the repair charges, they quoted me with an initial charge of $125 to have a tech diagnose the problem and then a charge for the replacement part along with another visit charge for the installation of said part. When I mentioned I may look inside to see if it was anything obvious and simple; she said LG does not sell parts to consumers and if I did any repair on the dryer myself that the LG tech if used would refuse to work on the dryer. What??? Its not like I will lose warranty repair service as they only offer a year it is now 2 years out from the purchase. Which reminds me I may want to check my credit card company to see if they offered an extension.