Need some insight from other techs out there. Got a call from customer saying there Whirlpool Cabrio will not start cycle. Got to house ran diagnostic and pulled 1 error code. Granted her washer definitely needs a bearing or transmission because it sounds like a Jet in high speed spin. Washer error indicated an Actuator Speed Sensor bad. Replaced the actuator and ran diagnostic to confirm. So we decided to start a load to see if Washer would start - It did - that was yesterday at 4:00 p.m. Got a call from customer and said there's something still wrong with washer it won't finish the cycle. She said it got down to 4 minutes left in cycle then went back to 52 minutes starting wash cycle all over again. It's now 5:40pm. Any one have this issue before??? Sounds like a bad board? Your thoughts?
If so she's looking a new Board and Transmission because Gear Case is enclosed! Told her she definitely needs a new transmission at a minimum.