I have a 9 year old HD denmore Elite Top Load washer (sorry can't find the model number). Recently I noticed that the agitator (mover) was not rotating. Thus I wanted to replace the Dogs. However one little problem, after reading till my eyes bled, when I removed the Fabric softner reservoir and the cap just underneath it, every diagram tells me to use a socket or nut driver to remove the bolt and lift up the agitator. Unfortunately I don't see a nut. I do see a round piece of plastic with a square centre and further below I do see something that is made of metal but with a smooth surface.
I'm hoping that the nut didn't break off, if it did, it didn't show up in the sealed area and this is the first time the washer has been opened!!
Please help. Am I missing something???