Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Maytag Neptune Lr code and now door lock problems  (Read 13205 times)

Offline anniechoco

  • VIP Member
  • Member Since: Nov 2008
  • Posts: 2
Maytag Neptune Lr code and now door lock problems
« on: December 06, 2008, 11:24:05 PM »

Maytag Neptune model# MAH5500BWW and serial #A5937051CR.
 
Lr error code (locked rotor) appeared in the display after trying to run a load of clothes. I haven't been able to use the machine since then. Now when I try to do any test the door fails to lock - FL code in display. I'd love to be able to get the water out of the machine!

Here are the diagnostic codes:  10  23  17  10   06.  23.

10 - low rpm unbalanced load
23 - door failed to unlock
17 - door switch not seen open since last final spin
06 - locked rotor

I have a couple questions for now:

Not sure how to remove the motor control board from the plastic cover. Possibly just slide it out? Then I can check it more easily.

How can I run tests when the door fails to lock? I am going up to the States (Arizona) next week and will pick up a decent ohm meter to do more serious testing when I get back.

Or . . . I could just buy a motor conversion kit, install it and see if it works!

If I do that should I just get the motor conversion kit #12002039? The serial number on my machine is A5937051CR. The number on my existing motor control board is #62726410. Motor is #62724140.

Good news is that I just fixed my old Whirlpool direct drive by putting in a new coupler. So I have a washing machine until I get the Neptune back in shape.

Thanks! Hope someone can help! I live in Belize and there are no Maytag repairmen down here.

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3023
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Maytag Neptune Lr code and now door lock problems
« Reply #1 on: December 07, 2008, 06:42:55 AM »
Order the motor conversion kit 12002039. Your problems will be solved. Instructions are in the kit, and it includes a new motor and board.



Part # 12002039 Motor - Drve, AP4010145


"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline anniechoco

  • VIP Member
  • Member Since: Nov 2008
  • Posts: 2
Re: Maytag Neptune Lr code and now door lock problems
« Reply #2 on: December 07, 2008, 09:01:38 AM »
I've decided to go ahead and get the motor conversion kit.

Thanks for the quick advice! I'll let you know in a week or so if it worked!