Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: SamSung Electric Dryer Model #DV56H9000EP/A2  (Read 292 times)

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
SamSung Electric Dryer Model #DV56H9000EP/A2
« on: July 23, 2019, 05:16:55 PM »

I'm getting an HE code on this dyer.  It runs for a few seconds [5 max] and then shuts off.  Not long enough for the heater to even warm up.  I checked the heater coils [dual coils] and they checked out ok.  The safeties checked out ok too.  The heater relays were open on the board with the unit unplugged.  I thought that possibly the relays were welded shut but apparently not.  I'm now thinking that the board must be bad.  Before I buy a board that I don't need I thought that I'd ask if anyone else has had this problem?  Thanks  Don

Offline tcarmen

  • Technician
  • Member Since: Dec 2018
  • Posts: 59
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #1 on: July 24, 2019, 07:36:26 PM »
Have you checked to see of the heater is grounded? There should be infinite resistance between both heater terminals and the case.

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #2 on: July 26, 2019, 04:52:28 PM »
I did check the element for being shorted.  It wasn't.  I put a new element in.  It came with everything but the high limit thermostat so I replaced that.  I tried a new relay board too. I'm still getting the HE code.  I checked the thermistor and got a reading around 1200 ohms. Does anyone have any suggestions?  I'm thinking that the thermistor could be bad.  It seems odd that the code would come up just because it's not heating.  Thanks

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #3 on: July 26, 2019, 04:59:34 PM »
The tech sheet isn't any help either.  It suggests the for an HE code.... call for service.  Is Samsung keeping a secret?

Offline jeff5may

  • VIP Member
  • Member Since: Oct 2014
  • Posts: 36
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #4 on: July 29, 2019, 08:41:25 AM »
Check out the repair manual first, but I believe the thermistor on the blower should be around 10k ohms at room temperature.

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #5 on: July 29, 2019, 06:42:34 PM »
I found a U Tube video yesterday and the tech recommended changing both the thermistor and the relay board.  I did that today and it's working.  Thanks for the help.

Offline Thorning

  • VIP Member
  • Member Since: Jun 2013
  • Posts: 674
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #6 on: July 31, 2019, 01:27:45 PM »
What was the approx cost for the parts you mentioned ?

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #7 on: July 31, 2019, 04:27:20 PM »
A lot.  Approximately 200.00

Offline Thorning

  • VIP Member
  • Member Since: Jun 2013
  • Posts: 674
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #8 on: July 31, 2019, 04:58:01 PM »
This type of dryer with model number DV42H5200EW/A3 looks nice and has several  good features but not as good as an older Whirlpool or Maytag or a Speed Queen. The rear drum roller for this unit is a poor design and is not substanstial enough for heavy loads of wet clothes at least IMO. The thermostats and thermal fuse arrangement on the side of the heater coil housing is also a poor installation arrangement. The t-stat item that appears to fail most often was replaced with an older Maytag type to see if it will hold up better. Parts cost is very high also.

Offline Caddy4343

  • VIP Member
  • Member Since: Oct 2007
  • Posts: 231
Re: SamSung Electric Dryer Model #DV56H9000EP/A2
« Reply #9 on: July 31, 2019, 06:14:52 PM »
I agree.  The 3 rollers on the back are expensive to replace unlike the kits made for Whirlpool.  Samsung idler pulleys are also crap.  I stock them by the dozen.  Personally, I wouldn't own a Samsung, LG or Haier if I got them as a gift!  Samsung should stick with stealing their designs from Whirlpool instead of trying to create their own.