Whirlpool WSF26C3EXF01. Customer called and says it won't dispense ice. Ice door opens but no sound of auger motor. He says he replaced the motor previously.
What I'm thinking is that the control on the dispenser is bad. It does give water, makes ice. The replacement dispenser control is expensive. I'm headed out in a few days to do some testing. Any suggestions besides testing the motor and connections? I would THINK that is the control is good, when the dispense ice button is activated there should be power to the motor. If not, control issue.