Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: LG Fridge LFX25978SB-01 Ice buildup in freezer  (Read 351 times)

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 285
  • Country: us
    • Lafayette Appliance Repair
LG Fridge LFX25978SB-01 Ice buildup in freezer
« on: March 17, 2019, 04:50:19 PM »

Been out of the game for awhile as I tend to my mom who has dementia.  Am back with a running start.  Customer's complaint is there's ice build-up on freezer floor.  First thought is drain, but she says they cleaned it and problem is still there.  Obviously, I'll still be checking the drain.  I haven't been on site yet but could use the manual and any wisdom if you've seen this. 

Thanks!
Bob Schueler, Owner
Lafayette Appliance Repair
Lafayette, IN
765-491-3487
www.lafayetteappliancerepair.com

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 5119
  • Country: us
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #1 on: March 17, 2019, 05:03:14 PM »
See if this is your manual!

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 285
  • Country: us
    • Lafayette Appliance Repair
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #2 on: March 17, 2019, 05:54:39 PM »
Looks like it.  Thanks a bunch!
Bob Schueler, Owner
Lafayette Appliance Repair
Lafayette, IN
765-491-3487
www.lafayetteappliancerepair.com

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 285
  • Country: us
    • Lafayette Appliance Repair
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #3 on: March 18, 2019, 08:52:03 PM »
Update:  Ice build up due to ice-clogged drain.  Steamed it open and then installed an "augmented heat conductor" ie a #10 copper wire. 
Bob Schueler, Owner
Lafayette Appliance Repair
Lafayette, IN
765-491-3487
www.lafayetteappliancerepair.com

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 5119
  • Country: us
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #4 on: March 18, 2019, 08:53:48 PM »
 O0

Offline noyesappliancerepair

  • Technician
  • Member Since: May 2018
  • Posts: 41
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #5 on: April 11, 2019, 09:14:03 AM »
there is also service bulletin to move the thermistor to a different location for longer defrost time per lg

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 285
  • Country: us
    • Lafayette Appliance Repair
Re: LG Fridge LFX25978SB-01 Ice buildup in freezer
« Reply #6 on: April 11, 2019, 10:15:18 AM »
Good to know.  Can you post the bulletin here?
Bob Schueler, Owner
Lafayette Appliance Repair
Lafayette, IN
765-491-3487
www.lafayetteappliancerepair.com