I have to go out on a call Thursday behind another servicer. The coustomer said there is a control on or near the center drawer. The other servicer said the drawer was pinching or pulling the wire off the control. The other servicer fixed it once and it worked for 6 months but now he won't come back. So what I was wanting to know is has anyone ran across something like that before and if so is there something I should do to prevent it. Model number is krmf706ebs01.