Kitchen Aid model KEBS107SSS03 built in wall oven
Manual says to open door fully,disengage door hinge latches by flipping one on each hinge up(away from oven door frame),close door until it stops then lift up on door and continue closing while pulling bottom of door away from oven frame.
I did this but hinges failed to disengage from oven and somehow the left hinge latch re-engaged.I have to somehow disengage the latch so I can at a minimum put the door back into the correct position so I can close it.
Any idea how I can disengage the left side latch
My fear is that I will bend the frame or damage the latch assembly
Thanks for any advice/help
And while it might not be kosher protocol I am including my number should someone be willing to call me directly