Thanks so much for sending me the video on how to remove the water pump! That was easy! I opened up the pump and found a baby sock jammed in it. How it worked it's way in there is beyond me. I guess from now on I should wash the baby in a bathtub. HeHe! I got it out and put the washer back together and it works fine now. I did have trouble getting the shell of the washer back on. Thanks so much you saved me about $400. You are the best I have already recomended this site to my co-workers.