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Hi - thanks all for the info on this. I think the spyder arm needs replaced on my unit but before going through all the hassle of that. I had a quick question. This unit worked fine, until it was moved (did not have the transport bolts attached when moved because previous owner did not have them and were in a rush to get it out of their house, i know not smart but here we are). Essentially we did one load of laundry, no issues. Did a heavier load of laundry and then started hearing noises, smelling burning rubber, and then stopped and in opened up to front door to smoke. Thoughts on this? Does it change anything or confirm anything, given that this unit was transported without the transport bolts? Thanks!