You saved me purchasing a new washing machine!!!! Our drain hose came disconnected, had a pretty major leak (Now we are installing a pan underneath), then our control panel wouldn't work. So frustrating. Hours of time on YouTube, then I miraculously come across this forum and it saved us. I never would have allowed the pump to run for 10 min., thinking it would burn out, but you know what your talking about!!!! Thank you. After exactly 9 minutes, the pump stopped running. We waiting a few more minutes to be sure, pushed the power button, "BAM". Control panel as normal. Shame on Whirlpool for not adding this simple reset to their instructions! Obviously they just want people to throw out the unit or buy new!!