I service units but have not got the pleasure of doing many of these yet. Want to confirm that after you get past step 4 or 5.. codes (field service mode)
that the next ones IE hot water, cold water, pump, spin.. when you get there.. the pump should come on,(forced on). etc.
none of the outputs came on. in this mode.. I suspect bad control board.
Does not have the neutral fuse.
lid switch is good.
I suspect the neutral is lost on the board circuit. Red white neutral from plug is there.(at board) . on pump mode.. black neutral was not there when used with red black,,,,, which had 120 to ground.
can anyone confirm or help.