So my washer (wtw4850xq0 whirlpool top loader) has been making an awful grinding sound while agitating and also clicking when it's in the spin cycle. I watched a video and checked the dogs in the agitator and they are fine. The agitator only moves in one direction like it's supposed to. Now what's my next step? I have no idea what I'm looking for but I want to fix it sooner than later.