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Author Topic: Kenmore Elite HE2+ error code  (Read 1153 times)

Offline justin59

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  • Member Since: Jun 2014
  • Posts: 1
Kenmore Elite HE2+ error code
« on: May 05, 2015, 08:11:45 PM »

I've got a problem with a Kenmore Elite HE2+ washer that I cannot nail down.
This washer has no digital display but uses lights on the control panel to broadcast codes.
Problem is that the tech sheet does not list the code I am getting.
This is a model 11046462501 and the labels on the dial are:
Whitest Whites
Heavy Duty
Normal/Casual
Express Wash
Delicate
Rinse & Spin
Drain & Spin

When the washer fails, all these light are on, along with "add a garment'.
Closest error code I found in the tech sheet lists 'add a garment' along with prewash/wash, and spin as its indicators. This is F11; motor control unit.  The behavior of the washer made this a likely choice.  The failure is coming at he end of the drain cycle, just as the spin should start.  This machine would not complete the automatic diagnostic cycle on the first call, it would pump out and then quit as it was supposed to start spinning.
So, I replaced the MCU, ran the diagnostic cycle and fine.  Competed successfully.
Customer called an hour later and said it failed again with the first load of laundry.  Same display.
Can anybody tell me what I am missing?
Thanks!