Actually, there is power present. It just stops, and one time I could get it to run rinse and spin and get past 11 to 10 and then it would finish out. To tell you the truth it's pretty strange how things go on this. I found myself unplugging it and starting again, and still it will give me no code, and stop at 11 mins. I checked all connections close. I can't seem to find these symptoms online. The customer had recently had the tub replaced under a warranty they were carrying. PCB ?