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Author Topic: aux heat and emergency heat: emergency heat won't stay on  (Read 1979 times)

Offline kenhock4

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  • Member Since: Feb 2015
  • Posts: 1
aux heat and emergency heat: emergency heat won't stay on
« on: February 15, 2015, 09:00:50 AM »

we have a Kenmore furnace and heat pump system (model nfcx3600c1).  with the temp currently around 15 degrees (59 degrees in the house) we switched to emergency heat on the thermostat but we don't seem to be getting any hot air.  instructions say that the system will automatically switch to emergency heat when needed but that doesn't appear to be happening.  any suggestions?