LG Front Load washer (Mod #79641022900, made for Kenmore) has "DE" error code.
Previous tech ordered door latch assembly and I followed today to replace latch. Installed latch, put it in test cycle, and got DE code right away. Tried to start machine in a regular cycle, hear a couple clicks from main PCB area as if it were trying to lock door, then DE error code surfaced. Checked latch to make sure I put harness in right way, and it was fine. Checked main PCB for loose wiring and everything seemed okay.
My support desk says either customer received a defective latch, or main PCB is culprit.
Anyone run into this situation?