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Author Topic: LG Front Load Washer (Mod #79641022900) - DE Error Code  (Read 1158 times)

Offline Odyssey31

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LG Front Load Washer (Mod #79641022900) - DE Error Code
« on: January 28, 2015, 07:33:21 PM »

LG Front Load washer (Mod #79641022900, made for Kenmore) has "DE" error code.

Previous tech ordered door latch assembly and I followed today to replace latch. Installed latch, put it in test cycle, and got DE code right away. Tried to start machine in a regular cycle, hear a couple clicks from main PCB area as if it were trying to lock door, then DE error code surfaced. Checked  latch to make sure I put harness in right way, and it was fine. Checked main PCB for loose wiring and everything seemed okay.

My support desk says either customer received a defective latch, or main PCB is culprit.

Anyone run into this situation?

Offline domain

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Re: LG Front Load Washer (Mod #79641022900) - DE Error Code
« Reply #1 on: January 28, 2015, 08:28:11 PM »
 :cheers:

Offline john63

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Re: LG Front Load Washer (Mod #79641022900) - DE Error Code
« Reply #2 on: January 28, 2015, 10:24:28 PM »
Door Locks rarely fail in LG-built front load washers.

Place washer in TEST MODE (turn off hot and cold water spigots---and press the START/PAUSE button four times---water will *not* enter tub---but the Door Lock mode will remain energized---at the Main Board)

Check voltage at Main Board plug (for Door Lock)

If no voltage---replace the Main Board.

If voltage is present---verify that power is also at the Door Lock plug.

If no power at the Door Lock---Replace the Wire Harness at the front of the washer (short harness the runs/routes from Lock Assy to washer base)

Offline Odyssey31

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Re: LG Front Load Washer (Mod #79641022900) - DE Error Code
« Reply #3 on: January 28, 2015, 11:05:08 PM »
John,

Do you happen to know the wire harness part number for door lock?


Offline john63

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Re: LG Front Load Washer (Mod #79641022900) - DE Error Code
« Reply #4 on: January 29, 2015, 10:23:01 PM »
If power is measured at the Main Board (Drain Motor Plug Connection)---but NOT at the Door Lock---I'd replace this one first...

http://www.appliancepartspros.com/lg-harness-motor-6877er3003b-ap4439596.html

If not successful---replace this one...

http://www.appliancepartspros.com/lg-harness-multi-ead39334705-ap4998937.html

Offline kvhome

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Re: LG Front Load Washer (Mod #79641022900) - DE Error Code
« Reply #5 on: March 27, 2015, 08:05:40 AM »
Had this problem with an LG front loader last year.  Turned out that one of the hinge screws was bent, found it when replacing the hinge.  Ran it with that one screw removed, poof no problem.  Part is not sold by LG, but 10-32 x 5/8 Allen head stainless from Fastenal did the job, that's the closest our parts guy could come to matching the original.  Hope this helps.

 

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