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Author Topic: Need Samsung washer 8E error help  (Read 35369 times)

Offline Colfax

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Need Samsung washer 8E error help
« on: September 22, 2014, 05:11:55 PM »

I have a Samsung washer model 476 and started getting the 8e error code before it was a year old. Thankfully I bought the extended warranty and have had they have replaced 2 computer/ control boards twice. It started again today. Extended warranty is over now so I'm on my own.  Can anybody recommend what parts to replace? I'm not sure exactly what they replaced just that it was 2 different control type boards. Thanks!

Offline raythekay

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Need Samsung washer 8E error help
« Reply #1 on: October 16, 2014, 01:27:01 PM »
how long has it been since they replaced the controls...if less than 30 days they should stand behind there work

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #2 on: December 10, 2014, 01:42:54 PM »
What did you find I am working on the same machine now with same error

Board or motor? If board which one did you replace?

Offline domain

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Need Samsung washer 8E error help
« Reply #3 on: December 10, 2014, 11:48:04 PM »
8e is a MEMS sensor failure. Id suspect this DC93-00278B and or wiring before any control O0

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #4 on: December 11, 2014, 05:11:33 AM »
Domain Thank You got one on order let you know how I make out in a couple days.

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #5 on: December 20, 2014, 07:54:42 AM »
Domain,


Got the new MEMS Sensor (DC93-00278B) in today and replaced. Washer use to fill before the new sensor was installed before a got an 8E error. NOW 8E Error pops up right away. Motor? ??? ?

Offline domain

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Need Samsung washer 8E error help
« Reply #6 on: December 20, 2014, 08:08:03 AM »
No buddy I dont think so. Sounds like you had an intermittent bad wire somewhere that had continuity until it flexed the harness after it filled. Now, you replaced the sensor and probably broke the connection for good.

http://www.manualowl.com/m/Samsung/WA476DSHASU%2FA1/Manual/319856?page=3

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #7 on: December 27, 2014, 07:44:47 AM »
Are you referring to the MEMS Sensor harness? I'll try and ohm it out.

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #8 on: June 08, 2015, 10:26:31 AM »
I'm back at this samsung again I replaced mems sensor and had meter out and checked every wire from mems sensor to board with continuity good on all wires it's still throwing 8e error code ?

What can I check or change next anyone have the same experience or fix??

Offline Blaiser

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Need Samsung washer 8E error help
« Reply #9 on: June 21, 2015, 08:59:20 AM »
FIX FOR SAMSUNG 8E ERROR CODE !!!


As previously posted I had a 8E Error Code on my NEWER Samsung Top Load Washer Model # WA476DSHASU/A1 - called Samsung and they suggested it could have been the MEMS Sensor or loose wire harness connector. Replaced the Mems Sensor with a New one no change... (same 8E Error Code) so I called Samsung Tech Department again and was tranferred to the parts department for a New wire Harness. Unknown to me the parts department sent me the only Wire harness listed for my model washer.


This was the Upper harness that only Samsung had a Number for that was Wire Harness Part #DC93-00054B. When I got the Harness in the Harness did not look the same as the wire harness that I needed. Then I realized the Wire Harness has 2 parts an Upper Harness and (Lower Harness) which Samsung parts did not see on the Microfiche parts diagram. So i just happen to find the Lower Wire Harness part # on a tag that was taped to the Lower Wire harness. SAMSUNG DID NOT HAVE THIS LISTED? ??? I called Samsung again and asked if they had the Lower Wire Harness Part #DC93-00055C in stock (which I got part# from the Original one) they still did not have this listed on the Microfiche. So i ordered the Lower Harness got it in yesterday and installed just the Lower Wire Harness and THIS HARNESS SOLVED THE 8E ERROR PROBLEM! Since I am anal about Diagnostics I will try to post pictures of what wire went bad. But the Lower wire harness seems to be the issue when i narrowed it down. Samsung has a great machine but I think the factory workers or robots are tying the wire harness a bit too tight and causing internal breakage of wires in their harnesses when the machines go into the spin cycles.


I'll post pictures when/where I find the break in the wire Internally under the insulated wires. I might even send Samsung a detailed report of my findings with pictures and recommend corrective actions along with recommendations on a Stronger Hose Clamp that I've seen come off from bottom tub under a heavy High Speed Spin. I've already had 2 calls from customers who's laundry room flooded from the Bottom Tub Drain clamp coming loose and not being strong enough.


BOTTOM LINE THE LOWER HARNESS WAS THE PROBLEM - Part #DC93-00055C!!

Offline AJ

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Re: Need Samsung washer 8E error help
« Reply #10 on: June 21, 2015, 04:40:01 PM »
Good to know, thanks!

Offline MrFixIt99

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Re: Need Samsung washer 8E error help
« Reply #11 on: December 21, 2016, 03:55:47 PM »
Samsung vrt top load washer 8E error code FIX!!! After hours & hours on these forums & trouble shooting. Many people say its the mems sensor, the motor or control board. In my case it was none of those. I seen one post where the person said they ordered the lower wiring harness& it fixed the problem. So i checked for continuity through the bottom harness the top harness still could not find a problem. So on a last ditch effort i stripped a small piece of wire to act like a wire brush& began to insert into every hole in the connectors that were on the harness hoping totclean up any dirt or buildup..i  plugged back up & the machine started working with no problem. Since then I've put into about 10 spin cycles& the machine works just perfect. So what I'm guessing is that one or more of the terminals or connectors had some type of build up or corrosion on it. I hope this helps somebody. Also  i came to the conclusion that it couldn't b the motor mems sensor or control i put into diagnostic mode where everything worked like it should. The tub was spinning at 90 rpm so i knew it couldn't be the motor or mems sensor. If cleaning & checking for loss connections doesn't work i strongly suggest buying 1 orboth of theharnesses before spending big money on the (motor) stator or control board
« Last Edit: December 21, 2016, 04:02:09 PM by MrFixIt99 »

Offline Blaiser

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Re: Need Samsung washer 8E error help
« Reply #12 on: December 21, 2016, 06:22:39 PM »
Good Job!


I also heard that the Wire Ties that hold the wiring harness to the base are too tight and/or Samsung did not leave enough wiring harness wire - so when there is a heavy load the drum bounces and pulls on the harness, sometimes stretching the wire and that's when the errors occur.



Offline MrFixIt99

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Re: Need Samsung washer 8E error help
« Reply #13 on: December 22, 2016, 10:06:41 AM »
I'm sure your right Blaiser. I had to replace the damper  rods before the machine would even try to spin without throwing the unbalance load error code. So yes the machine was shaking Alot & would only spin low rpm  on the spin cycle stop & start all over & over & over again. I feel sorry for any one who has listened to Samsung or the trouble shooting guide & went & bought a motor , mems sensor, or control board. I'm sure all the shaking had something to do with the bad connection. By the way... thanks Blaiser it was your post that made me decide to thoroughly  re-check rness wire harness before buying any new parts

Offline mjbarnhart2001

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Re: Need Samsung washer 8E error help
« Reply #14 on: August 07, 2017, 06:08:33 PM »
I had the same 8E code. Read the forums. Found someone who replaced the spade connectors at the pump outlet motor. I tried tightening them, problem came back. reseated connectors, worked for awhile then one of the wires actually broke from the spade terminal. At that point I replaced both spade terminals and havent had a problem for 2 weeks. That would explain why the lower harness replacement fixes the problem.  I'll repost if it happens again but I think the problem is the wire going into the spade terminal breaks from vibration, being too tight or cut from factory. Good luck to anyone with this code. It took awhile but the fix was less than a dollar.

Offline Monchos

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Re: Need Samsung washer 8E error help
« Reply #15 on: March 21, 2018, 04:21:36 PM »
I spent a lot of time researching for this and I'm posting here because Google will point all in this direction. The Samsung 8E is an error that a connector or a cable is disconnected or severed.  See attached pic.  Just find the bad cable or connector and re-attach. In my case was a vibration sensor just on top of the drum.  I just had to open the top cover for my front loader Samsung washer and I saw the severed cables that vibration over the years had cut. They probably were partially severed at the factory and movement over the years finished the job.