Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Whirlpool Washer WTW5640XW0  (Read 5923 times)

Offline justaguy2025

  • VIP Member
  • Member Since: May 2014
  • Posts: 5
Whirlpool Washer WTW5640XW0
« on: May 29, 2014, 09:14:26 AM »

I am having problems with my Cabrio washer. Sometimes when starting a load after it runs through the sensing stage when it is ready to start it stops and makes a humming noise like the motor is locked up. Everything turns free and I have tested the capacitor and it is good. I am getting a F01 E02 code. The funny thing is if I run it through the automated test it will run a load just fine. If I try to calibrate it or manual mode agitate it will not run and throws the code. Any Ideas? I am thinking it could be the main control board.
Thanks

Offline johnboy3

  • Technician
  • Member Since: Nov 2012
  • Posts: 241
  • Country: us
Re: Whirlpool Washer WTW5640XW0
« Reply #1 on: May 29, 2014, 12:13:31 PM »
Have you gone through the motor test? (Test 3b on the tech sheet)...What are the results?

Offline justaguy2025

  • VIP Member
  • Member Since: May 2014
  • Posts: 5
Re: Whirlpool Washer WTW5640XW0
« Reply #2 on: May 29, 2014, 02:57:59 PM »
Not yet. I will this weekend and post what I find.

Offline highestfi

  • Technician
  • Member Since: Sep 2010
  • Posts: 36
Re: Whirlpool Washer WTW5640XW0
« Reply #3 on: June 05, 2014, 06:45:04 PM »
Need the Tech sheet or shop manual. Customer unit occasionally makes heavy grinding/rattle noise; but it's intermittent. Suspect gears in 'agitators'. Any link so I can review before returning?

Offline justaguy2025

  • VIP Member
  • Member Since: May 2014
  • Posts: 5
Re: Whirlpool Washer WTW5640XW0
« Reply #4 on: June 09, 2014, 11:05:48 AM »
Ok here is my update for my problem. I have ran test #1 #3a and #3b and all checks out. I replaced the capacitor because even though it tested out ok when the problem happens the motor is humming but not turning. If i dont unplug the washer it will continue to and get very hot. It sounded like the capacitor was getting weak to me. Changing the capacitor did nothing to help. I tried to calibrate the washer after replacing it and it will not do it. The red lid lock light just flashes and I can hear something on the board but it will not calibrate. The washer does not fail to start every time. As it goes through the sensing it is always the 3rd time that the motor tries to turn the drum that it locks up. If it makes it past the 3rd time sensing you can hear a relay click and the water starts coming in to the drum. After that it will wash a load with no issues. I think I need the main board but don't want to spend $230 if that is not in the direction I need to go. Any Ideas?

Offline highestfi

  • Technician
  • Member Since: Sep 2010
  • Posts: 36
Re: Whirlpool Washer WTW5640XW0
« Reply #5 on: June 10, 2014, 07:06:36 AM »
Sorry to insert my issue into your thread;my customer unjt is repaired.The nut holding the main pulley fell off.

Offline rockinrobin

  • Technician
  • Member Since: Sep 2011
  • Posts: 460
  • Country: us
    • Buy me a beer through paypal
    • Ransom Mobile Appliance Repair Service
Re: Whirlpool Washer WTW5640XW0
« Reply #6 on: June 10, 2014, 04:17:00 PM »
Ok here is my update for my problem. I have ran test #1 #3a and #3b and all checks out. I replaced the capacitor because even though it tested out ok when the problem happens the motor is humming but not turning. If i dont unplug the washer it will continue to and get very hot. It sounded like the capacitor was getting weak to me. Changing the capacitor did nothing to help. I tried to calibrate the washer after replacing it and it will not do it. The red lid lock light just flashes and I can hear something on the board but it will not calibrate. The washer does not fail to start every time. As it goes through the sensing it is always the 3rd time that the motor tries to turn the drum that it locks up. If it makes it past the 3rd time sensing you can hear a relay click and the water starts coming in to the drum. After that it will wash a load with no issues. I think I need the main board but don't want to spend $230 if that is not in the direction I need to go. Any Ideas?
Most likely the Main Control Board (much cheaper if you can find on eBay or Amazon).
However, the Actuator (P/N W10006355) can cause intermittent issue's related to basket rotation and the lid lock light flashing.
« Last Edit: June 10, 2014, 04:30:50 PM by rockinrobin »

Offline justaguy2025

  • VIP Member
  • Member Since: May 2014
  • Posts: 5
Re: Whirlpool Washer WTW5640XW0
« Reply #7 on: June 12, 2014, 11:07:39 AM »
Just an update. The main control board fixed it. I took a look at the old board and found a bad capacitor. $.78. I should have pulled it out and looked at it first. For less than a dollar I could have fixed it. I guess I will have a backup now.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 4392
  • Country: us
Re: Whirlpool Washer WTW5640XW0
« Reply #8 on: June 12, 2014, 11:18:00 AM »
$270 dollars for a new board and you fix it for.78 cents good for you.I guess you see appliance parts are crazy in price and why its come to be a toss up do i fix it or buy new.
http://www.appliancepartspros.com/whirlpool-electronic-control-board-w10393444-ap5185370.html So maybe i miss your point ?Did you buy the new board anyways?
« Last Edit: June 12, 2014, 11:20:58 AM by dab147315 »
If i gave you a Tech Sheet or a Service Manual you just became a Appliance Technician!Proceed with Caution!

Offline justaguy2025

  • VIP Member
  • Member Since: May 2014
  • Posts: 5
Re: Whirlpool Washer WTW5640XW0
« Reply #9 on: June 13, 2014, 10:50:05 AM »
I bought the board and found the bad capacitor once I pulled the old one out and looked it over. I couldn't find any other bad components on the board. I ordered a capacitor and will repair the old board for the future.

Offline newmanda

  • VIP Member
  • Member Since: Jan 2017
  • Posts: 1
Re: Whirlpool Washer WTW5640XW0
« Reply #10 on: January 22, 2017, 05:43:47 PM »
Just an update. The main control board fixed it. I took a look at the old board and found a bad capacitor. $.78. I should have pulled it out and looked at it first. For less than a dollar I could have fixed it. I guess I will have a backup now.

I want to thank you from the bottom of my heart for posting about this in detail. I had the identical symptoms in my washer, and thanks to you, I knew to check for a bad capacitor on the control board. Repair took about 20 minutes to disassemble, 15 minutes to replace the bad capacitor and about 10 minutes to put it all back together.

1000uF 6.3V capacitor was in the lower right of the control board and was obviously fried.

Biggest part of the repair was waiting 2 days for the part. Second load since the repair just finishing up now.

Research time: 1 hour
Repair time: 1 hour
Cost of capacitor: about $0.13 (But $5.29 for the pack of 40, with Amazon prime.)
The feeling of accomplishment fixing your own washer for pennies: Priceless