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Author Topic: wtw5550xw not spinning with load  (Read 2297 times)

Offline bagjr387

  • Technician
  • Member Since: Apr 2014
  • Posts: 74
wtw5550xw not spinning with load
« on: May 19, 2014, 10:08:03 PM »

So I had a whirlpool washer to service today that baffled me a bit. it had abasket speed fault code, and motor control fault code ....It spun in manual test mode fine, until I loaded it with some laundry...once it had some weight it would spin more than a few revolutions and then it would just stop so I check for voltage at the motor during a test with a load and it read 65 volts for about two seconds and then nothing...I repeated this a few times and it never came close to the 120v I was looking for.   Any ideas?

Offline Wilson13

  • Technician
  • Member Since: Mar 2014
  • Posts: 57
  • Country: us
  • 20+ years appliance service tech,owner from 2002
Re: wtw5550xw not spinning with load
« Reply #1 on: May 20, 2014, 02:08:09 PM »
replace the control.

Offline Larry the applia

  • Technician
  • Member Since: Jun 2010
  • Posts: 289
  • Country: us
Re: wtw5550xw not spinning with load
« Reply #2 on: May 20, 2014, 02:34:30 PM »
Before you go to far check screw in center of stator. Seen several loose.Had one yesterday would not agitate with load but would spin. Screw was loose 1/8".Sometimes may only be a couple turns.
Larry Johnson
Shannons Appliance repair
Clarksburg, WV

Offline bagjr387

  • Technician
  • Member Since: Apr 2014
  • Posts: 74
Re: wtw5550xw not spinning with load
« Reply #3 on: May 20, 2014, 05:31:47 PM »
Thanks for the replies.  I checked the belt to see if it was slipping, which it wasn't. But I didn't checked the nut...by the time I posted this I had already left the house with the customer buying a new washer.  he waasnt interested in any repairs....so this may remain a mystery.  Btw what is it with some of the whl tech line guys? Some are no help