I'm still looking for help if anyone knows how to either reset the unit or determine which parts need to be replaced. I've been searching online for the service manual, but haven't found it. My next move was to pull the top off and see if I can make any more sense of it.
That said, my wife has made peace with the new "functionality" she has determined that two of the cycles that align will allow her to do what needs to be done by manually adjusting the cycle characteristics. Not ideal, but it works until I can get it fixed.