Anyone know whats causing the issues in my video? About 30 seconds into the video you will see the violent shaking, terrible squeaking at about 1:10 in the video.https://youtu.be/GtsGfQwLqx4
I just had the basket replaced under warranty due to jagged drain holes snagging clothes. I let my dealer/repair folks know then that it was making noise and shaking during spin. The issue I have now is they tried to duplicate the issue running the washer empty which failed.
Video clip- 4 clips in one of the same issue. First clip is a normal laundry load started with technician at house but he would not stay through whole cycle to verify the issue. He ran it a few miuntes and with no noise claimed it was a load issue. He suggested taking off the factory workshelf and run it to see if that was causing the squeaking, nice try but thats not the issue. It just shook worse without that on there. other clips show the squeaking, thumping etc. All normal loads of clothes.
I am working with Whirlpoolcare but they keep throwing in my face that the tech said he cant duplicate it. I have to get a second opinion. after forwarding many videos to my Dealer they offered to replace shocks and springs but this unit has been a lemon and I think the issue is bigger than that.