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Author Topic: frigidaire side by side not cooling properly/not making ice  (Read 16850 times)

Offline mdwatts

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #20 on: April 06, 2013, 09:58:49 AM »

ok thanks...
just checked and my home warranty covers the fridge completely, just not food that goes bad in case it stops completely. i just have to pay $100 to have someone come check it out

Offline dab147315

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #21 on: April 06, 2013, 03:30:21 PM »
If there a leak on the low side and compressor been sucking in air/moisture even more finicky.Take any money they give you and a buy new refrigerator.My opinion.

Offline mdwatts

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #22 on: April 06, 2013, 03:49:42 PM »
Well the repair guy is coming tomorrow so i guess we will see what they say. Not sure how it works if they fix it or give me more towards a new one

Offline AJ

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #23 on: April 07, 2013, 04:56:28 PM »
 :popcorn:

Offline JADsvc1

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #24 on: April 08, 2013, 02:19:07 PM »
That is a shame! Domain is correct that these units are tougher to straighten out than R-12 units. R-134a is prone to more problems than R-12 was. Not impossible, but tougher. If your home policy gives you a decent amount toward a new one, I'd take it and run.

Also, bear in mind that sealed system warranty is probably 5 years. You sure it's 5 1/2 y.o.? May even be close enough for a warranty special concession if you called Frigidaire hotline. 1-800-944-9044. Weigh your options.

JAD
Having is not always so desirable as wanting . . .

Offline domain

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #25 on: April 08, 2013, 02:22:07 PM »
Frigidaire has come to a STRICT 1 year parts labor ONLY including sealed systems. IDK if this one was made before that change. O0

Offline mdwatts

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #26 on: April 08, 2013, 02:32:38 PM »
Repair guy came yesterday, tested everything from the compressor to the valve to the evap and evap thermo and temp controls all working. Going to come back and check the R-134 level, thinks the level is low and going to recharge. We will have to go from there. If it works fine after that, problem solved.

Offline domain

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #27 on: April 08, 2013, 02:34:06 PM »
If all he does is RECHARGE, thats a band aid to me :embarassed: :embarassed:

Offline AJ

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #28 on: April 08, 2013, 02:36:07 PM »
I agree, and the fact that he has to come back to do it does not sound very professional either.

Offline AJ

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #29 on: April 08, 2013, 02:37:19 PM »
If it needs to be charged it has a leak that needs to be repaired.

Offline domain

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #30 on: April 08, 2013, 02:38:24 PM »
Well AJ, I used to NOT carry the required tools and had to come back due to the shop needing them. I now carry all equipment and get things DONE! At the least he should carry a few piercing valves, 134a, and gauges.  O0 O0

Offline dab147315

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #31 on: April 08, 2013, 02:43:02 PM »
Good luck with him mdwatts.

Offline AJ

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #32 on: April 08, 2013, 02:46:17 PM »
Keep us updated.  :popcorn:

Offline mdwatts

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #33 on: April 08, 2013, 02:59:30 PM »
I dunno, he didnt have the r-134 with him. It was sunday and im sure he was an on call, i dunno. The company is calling me back for the appt to have them come back. Now if there is a leak and i have the same result after is recharged the ill go from there but i will ask if they can test for leaks. Would there be any signs of a leak that i could see?

Offline dab147315

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #34 on: April 08, 2013, 03:09:18 PM »
Leaks are one problem ,but its not the only problem.Some manufacture want you to replace compressor if its leaking on low side.I don't know if you can see this attachment i sent you.If you can read it.Its from Frigidaire company.

Offline JADsvc1

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #35 on: April 08, 2013, 04:27:17 PM »
Domain, you may be correct. The policy changed close to five years ago, so it would depend upon either the warranty certificate that came with the unit or the serial number of the unit to make that determination. If the customer has a copy of the warranty that came with the product that states an extended sealed system warranty, then they must honor it. I worked for the International division and we had different warranty policies, so I am not completely up-to-speed on the Domestic division's warranty changes. I know that when we heard about those changes, we disagreed completely with them. I argued that if the company can't have enough faith to back up a product such as a major appliance better than a one year only warranty, how can you expect a consumer to have confidence in your product? But industry trends prevailed . . .

As for the technical article about compressor replacement, that is true due to the moisture issue as stated. I don't think it applies in this case because the unit still had some cooling capacity and thus was most likely not run void of refrigerant. However, as AJ pointed out, there must be a leak somewhere that should be located and repaired. I've run across short charged units in the field that didn't have leaks, but they wouldn't have operated satisfactorily for five years. That would have been noticed immediately following installation and first operation. In any case, sealed system work is costly and may not be worthwhile in this situation.

JAD
Having is not always so desirable as wanting . . .

Offline domain

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #36 on: April 08, 2013, 04:40:25 PM »
Lg has extended some if not all sealed system parts for 10 years!

Offline JADsvc1

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #37 on: April 08, 2013, 04:43:03 PM »
Shows they have confidence in their product . . . & the money to back it up!
Having is not always so desirable as wanting . . .

Offline dab147315

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #38 on: April 08, 2013, 06:02:41 PM »
He stated that he has some sort home warranty.I guess meaning whole house.That worth fixing.My opinion.

Offline mdwatts

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Re: frigidaire side by side not cooling properly/not making ice
« Reply #39 on: April 08, 2013, 06:50:05 PM »
Well i just have to see what they say when they come back. My home warranty covers pretty much everything in my home, it just has to fail on its own by no fault of mine.
Ill just let them recharge it, let it run for however long and see what happens. All i can do at the moment