MAYTAG REF DISPLAYS -14 FOR FZR & 8 FOR FRESH FOOD SEC.

[clman]

Freezer was badly frosted up, fzr drawer was jammed open and cooling failing. Had customer unplug and defrost. Now the unit is cooling normally but the display shows -14 for the fzr and +8 for the ff section. These numbers are locked and the temperature setting cannot be changed.

Anybody seen this?

Thanks

[bigbuck]

Did you try unplugging for 5 minutes, & plugging back in?






Missing model number.

[clman]

Sorry about not providing the m#: MFI2569YEM0

I also failed to mention that the -14 & +8 on the display was there before I instructed the customer to unplug and defrost as well as after plugging it back in.

[Blaiser]

Clman what did you find wrong with refrigerator? Did you fix it? What was the issue that solved the problem?

[clman]

I can't tell you exactly what we did because it's not notated in the customers file. The customers file shows no parts ordered and only one visit to their home. That likely means the issue was resolved without parts. Unfortunately that's all I know.

[elgato]

I ran across that celsius temp u must open one door n press door alarm n fridge together