Author Topic: problem rebuilding gearcase Whirlpool direct drive washer WTW5505SQ1 (Read 10689 times)

cisz · « **on:** February 13, 2013, 09:18:41 AM »

I'm trying to rebuild the gearcase of the Whirlpool direct drive washer WTW5505SQ1. The problem was that it wasn't neutral draining and would drain and spin at the same time. I got a neutral drain kit that included all the parts including the spin gear and have replaced all the old parts but when I test it out (gearcase open and running in agitate for 13 rotations and then in spin) it neutral drains for about 3 rotations and then starts spinning.

Help appreciated.

tgoods · « **Reply #1 on:** February 13, 2013, 09:32:04 AM »

It needs full motor speed to work right. Put it back in the washer and check it out. I've never had one fail to go into neutral after installing this kit.

cisz · « **Reply #2 on:** March 09, 2013, 08:39:36 AM »

Thanks.

I'm about ready to put everything back together, but there's a problem with the shaft seal. It doesn't seem to have one. I've attached a picture. When I tried scratching where the seal should have been it looked like it was metal.

AJ · « **Reply #3 on:** March 09, 2013, 09:06:56 AM »

Then you will need oil seal kit part # 285352

Bailey · « **Reply #4 on:** March 09, 2013, 09:27:44 AM »

I've never seen one fall out on its own. I haven't put one in recently but I think they have a metal outer case so you can tap it in. Its hard to tell from the picture but the hole would be deeper if the seal was missing.

cisz · « **Reply #5 on:** March 09, 2013, 09:38:35 AM »

I'm not sure how to remove it. I got a new part (285352) and there are 2 rings, a black one and a smaller orange one, in the package.

tgoods · « **Reply #6 on:** March 09, 2013, 11:27:41 AM »

Drive a drywall screw into it and it will pop right out.

AJ · « **Reply #7 on:** March 09, 2013, 11:31:37 AM »

I thought it was missing, what is there to remove?

Bailey · « **Reply #8 on:** March 09, 2013, 01:45:42 PM »

I think the bag comes with two different sizes. Use the one that looks the same as the one you take out.

tgoods · « **Reply #9 on:** March 09, 2013, 03:39:35 PM »

The picture shows the seal is still there.

cisz · « **Reply #10 on:** March 13, 2013, 10:18:35 AM »

I was wondering how much oil to put in? Should the cover be sealed on and oil added until it comes out of the pin hole?

AJ · « **Reply #11 on:** March 13, 2013, 10:26:56 AM »

Oil level should be as shown in the photo.

AJ · « **Reply #12 on:** March 13, 2013, 10:27:32 AM »

And cover sealed on

cisz · « **Reply #13 on:** March 13, 2013, 11:02:04 AM »

Thanks.

I tried moving the pinion gear manually clockwise and counterclockwise just to get things lubricated and when I shift to counterclockwise from clockwise, and the "shift actuator" contacts the "agitate cam" it gets pretty hard to turn. (I've double checked to make sure all the parts were installed correctly). Is this a problem?

cisz · « **Reply #14 on:** March 13, 2013, 11:48:47 AM »

I meant to say, -- when I shift to clockwise from counterclockwise.

cisz · « **Reply #15 on:** March 13, 2013, 11:51:09 AM »

That is - shifting into spin from agitate.

JWWebster · « **Reply #16 on:** March 13, 2013, 11:56:17 AM »

http://www.youtube.com/watch?v=ieZ5y47TAMk

AJ · « **Reply #17 on:** March 13, 2013, 11:59:13 AM »

It needs to run at the proper speed to work correctly.

fairbank56 · « **Reply #18 on:** March 13, 2013, 01:34:36 PM »

Iv'e seen that video before. The part where he shows how to remove/replace the agitator cam is wrong. He has the cam on first and then the cam follower. That's backwards. The agitator shaft he removes from the gearcase is done correctly but that's not the same shaft he shows closeups of when removing/replacing the cam parts.

Eric

cisz · « **Reply #19 on:** March 14, 2013, 10:58:16 AM »

I'm having problems removing the shaft seal on the cover. It seems gasket sealer was used on it and it's coming off in pieces.

Get Answers to your Appliance Repair Questions

Parts & Diagrams

Author Topic: problem rebuilding gearcase Whirlpool direct drive washer WTW5505SQ1 (Read 10689 times)