Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Maytag mah4000aww service manual  (Read 14382 times)

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Maytag mah4000aww service manual
« on: January 10, 2013, 01:52:09 PM »

My maytag neptune finally bit the dust.  It's been making a god awful noise for about three years now and I figured before I junked it, I'd give it a go now.  Wish I had had this much time on my hands two years ago, but you know how it goes and we figured we'd probably just buy a new one when it finally gave up on us.

Anyway, I saw there was a download available when I googled, if I start a discussion and asked, so I'm asking.  Please give me link to the service manual and I will thank you in advance.

Meantime, I'm going down in the basement and check that r11 resistor on the control board.

Rick

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #1 on: January 10, 2013, 02:00:13 PM »
Hi,

Service manual sent via PM.

I would suspect the noise is coming from the drum bearings. Is it noisy when you spin the tub by hand?

I would remove the back panel and see if you notice a greasy water trail running down from the rear drum bearing behind the pulley.

Let us know what you find or if you have any other questions.

Thanks for posting.


Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #2 on: January 10, 2013, 03:14:17 PM »
Thanks for the download.  I'm reading up on the electrical testing procedures and will begin tomorrow.  My wife wants me to just forget this 13yr old and get a new one.
     
I check the drum spin and it is fine and quiet.  I can't imagine where that horrid noise was coming from, as I thought the same as you.  It has been very loud and grinding sounding, so I thought it was a bearing for sure.

I did a few things like trying to get the pump to work, and that doesn't seem to want to happen, but, when I put it in spin cycle, the motor rotated the drum one way approximately 5 revolutions and then back the other way about two revolutions and then stopped.  No water was ejected.

The start/stop button seems to be locked up and the door lock switch seems to be operational.

There were no burnt resistors on the main control panel.


Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #3 on: January 10, 2013, 03:26:44 PM »
Could be a noisy recalculating pump, part # 22002792 or noisy drain pump, part # 22003059

When was it making the noise?

As for it not running now I would check to see if the door lock wax motor (part # 22002119) is working and look for damage on the motor control board, part # 12002039

Let us know what you find or if you have any other questions.

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #4 on: January 10, 2013, 03:35:31 PM »
The noise has been going on for a couple of years.  It's very loud and sounds more like two gears spinning together very fast with no oil rather than an actual grinding noise.  Put me in mind of my old Muncie transmission when I'd downshift at high speed. 8)

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #5 on: January 10, 2013, 03:36:59 PM »
It was only noisy in the spin cycle then?

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #6 on: January 11, 2013, 01:46:29 PM »
Yes.  Only in spin.

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #7 on: January 11, 2013, 01:47:58 PM »
If it only made the noise in spin I don't know what else it could be other then the tub bearings.

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #8 on: January 11, 2013, 02:12:59 PM »
It's not making any noises at all as I spin it by hand.  Feels very good as well.

I was a confused about a couple things when taking readings on the water valve.  The four units which all look alike measured at 1.085 approximately, while the unit in the middle measure nothing.

I'm having issues loading pictures (not sure how to link to them on here), so here's some link to some shots that show readings on the pumps, solenoid???, and wax motor.

http://www.windwoodllc.com/images/Maytag/SAM_0067.jpg
http://www.windwoodllc.com/images/Maytag/SAM_0068.jpg
http://www.windwoodllc.com/images/Maytag/SAM_0069.jpg
http://www.windwoodllc.com/images/Maytag/SAM_0070.jpg
« Last Edit: January 11, 2013, 02:15:57 PM by Windwood »

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #9 on: January 11, 2013, 02:16:55 PM »
When I click on your photo links i get...
Error 404 - Not Found

Photos can be added as attachments.
There is a option at the bottom of the text box when you creating a post that let's you add attachments.

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #10 on: January 11, 2013, 02:21:51 PM »
Quote
My maytag neptune finally bit the dust.

What exactly is wrong with the washer now?

Does the door lock? Does the door lock light come on?
Does the motor try and run at all.

Quote
It's not making any noises at all as I spin it by hand.  Feels very good as well.

I would still remove the rear panel and pulley and take a look at the bearing. It only takes a minute to do.


Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #11 on: January 11, 2013, 02:36:38 PM »
I screwed up the addresses.  They're fixed now.  Give a try.

I've already looked in back.  Have panel off will photo.

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #12 on: January 11, 2013, 02:41:11 PM »
« Last Edit: January 11, 2013, 02:41:38 PM by Windwood »

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #13 on: January 11, 2013, 03:05:38 PM »
Followed proceedure to check for current at motor control board.....start stop switch will not operate.  Cannot find power at any point beyond machine control board.  Not sure how to check further.

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #14 on: January 11, 2013, 03:29:12 PM »
Redid procedure.  Power is at the motor control board, delay light is on.

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #15 on: January 11, 2013, 03:44:22 PM »
Here's my motor control board.  It looks different than what's in the manual.

http://www.windwoodllc.com/images/Maytag/SAM_0072.jpg

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10983
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Maytag mah4000aww service manual
« Reply #16 on: January 11, 2013, 04:18:44 PM »
Quote
Here's my motor control board.  It looks different than what's in the manual.

They have made changes to the motor control board since the manual was made.

Quote
Power is at the motor control board, delay light is on.

I would pull the motor control board out of the plastic case and look it over for damaged components and burnt paths.

Think it's been about a year or so since I have worked on a MAH4000 so I maybe a little rusty on them now. Just don't see them around much any more with all the problems they have had in the past.

Is that the original motor control board in your washer now or had it been replaced before?

Offline Windwood

  • VIP Member
  • Member Since: Jan 2013
  • Posts: 11
Re: Maytag mah4000aww service manual
« Reply #17 on: January 11, 2013, 05:33:42 PM »
Thanks, AJ.  I'll pull it tomorrow and have a look.

Don't know if it's the original.  I do recall a 500.00 repair about 8 years ago, but can't recall what it was all about.  I might be able to convince the wife to hunt up the receipt, but won't hold my breath on finding it.

Offline tgoods

  • Technician
    Moderator
  • Member Since: Jul 2010
  • Posts: 1902
  • Country: us
    • Buy me a beer through paypal
Re: Maytag mah4000aww service manual
« Reply #18 on: January 11, 2013, 09:18:39 PM »
That's the newer updated motor control.

Offline joestehling

  • VIP Member
  • Member Since: Feb 2013
  • Posts: 2
  • Country: us
Re: Maytag mah4000aww service manual
« Reply #19 on: February 11, 2013, 09:25:58 PM »
How can I get a service manual?    My R-11 resistor is burnt but I do not know how to access the wax motor.