Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: not dispensing  (Read 2083 times)

Offline twayneb

  • Technician
  • Member Since: Jan 2012
  • Posts: 57
not dispensing
« on: October 23, 2012, 11:43:33 AM »

ge ref model# gss25xsrdss slow/weak dispenser, auger turns fine just bucket dosen't seem to pull ice forward. the metal blade and round housing seems loose on the metal auger shaft not sure if this should be that way can't find another to look at. didn't know if any you guys had this problem before or seen any service pointers on it. any help appreciated

Offline Bailey

  • Technician
  • Member Since: Dec 2011
  • Posts: 809
  • Country: us
Re: not dispensing
« Reply #1 on: October 23, 2012, 02:50:09 PM »
At the front end of the auger is the helix(the round plastic drum) and the helix lock plate. Make sure the lock plate fits tightly into the cutouts on the helix. They get loose and change position preventing the cubes from entering.

Offline twayneb

  • Technician
  • Member Since: Jan 2012
  • Posts: 57
Re: not dispensing
« Reply #2 on: October 25, 2012, 10:14:24 AM »
thanks for reply will check that, it will be a week prob just doing this for a aunt and she lives out of town. I don't do a ton of ge usually