ApplianceJunk.com

Forum Index => Washer Repair => Topic started by: harleyike on April 04, 2008, 05:29:33 PM

Title: kenmore
Post by: harleyike on April 04, 2008, 05:29:33 PM
Evening,
     Washer motor appears to be running. washer will not agitate or spin. Motor coupling is not broke, there is a little bit of rubber dust on floor, but nothing major. motor spindle turns easily, as does the spindle end where the coupler connects to. the tub agitater just does not move. I checked the lid switch on the cabinet top after removal for continuety, this is ok. I tried to check at the white plug but nothing. Does the washer need to be on to check the plug? When I cycled the selctor switch to different wash cycles, all it would do is fill with water, hum like crazy, drain, but not move. What am I missing to do?

Any help would be great.
Thanks
Ike

Model 110.92587410
Title: Re: kenmore
Post by: JWWebster on April 04, 2008, 05:34:48 PM
Did you remove the end of the coupler attached to the transmission?
Title: Re: kenmore
Post by: harleyike on April 04, 2008, 05:37:31 PM
yes I did. It is also in one piece. I replaced the coupler about a year ago. When the coupler is put together, platic, rubber plastic, there is a little play between the plastic feet and the rubber section.
Ike
Title: Re: kenmore
Post by: JWWebster on April 04, 2008, 05:38:51 PM
it wont wash
it wont spin
 will it pump out the water?
Title: Re: kenmore
Post by: harleyike on April 04, 2008, 05:40:08 PM
yes it will. Pump replaced about six months ago.
Ike
Title: Re: kenmore
Post by: JWWebster on April 04, 2008, 05:46:17 PM
You got a real wham doozy going right here I garontee!
I gotta research this.
Title: Re: kenmore
Post by: harleyike on April 04, 2008, 05:50:54 PM
A real wham doozey or A REAL WHAM DOOZEY? I arn't one dem rocket people, but I sure can't figure it out.
Title: Re: kenmore
Post by: JWWebster on April 04, 2008, 05:58:19 PM
maybe one of these brainiacs will take up my slack while I painstakinly research this phenominom.
Title: Re: kenmore
Post by: AJ on April 05, 2008, 06:39:38 AM
Hi,

When the washer is full of water and the motor is just humming remove the cabinet. Then remove the water pump from the motor. You can keep the water pump hoses connected and just pull the pump to the side. Then disconnect the motor from the gear box (transmission). Set the motor to the side of the washer. Keep the wire harness plugged into the motor.

What you want to do is try to run the motor buy it's self without it connect to the transmission.

Does the motor run when it's not connected to anything else?

Give that a try and let us know what you find.

Title: Re: kenmore
Post by: harleyike on April 05, 2008, 08:13:07 AM
Ok guys here is what I have done.

1. Wrapped small pieces of duct tape around the fingers of the plastic portion of the motor coupler. The rubber piece had a couple of holes elongated. I wanted to ensure there was good solid contact between the pieces.

2. Put the machine bacj together. Left the cabinet off, jumpered the lid switch to run the machine.

3. Set the selecter switch to permanent press, low water level.

4. Tub filled up, but I noticed that I could not rotate the agitater by hand like I used to be able to do. I used to do this to mix up the detergant before adding the clothes.

5. Machined agitated normally.

6. Timer went through the cycle to the "pause for cool down mode".

7. Water started to get pumped out, but not completly.

8. Water re-filled again.

9. Agitater started again but extermilly weak. It hardly moved but about 2 to inchs each way.

10. Water pumped out all the way this time.

11. Noticed the motor running, and observed the motor coupler moving, but the tub was not spinning at all. Motor did not sound like it was binding up, nor was there any hint of anything burning up either. Could not tell if the motor was noisey as always, since this was the first time I ran the machine with the cabinet off.

12. Tub filled for the final rinse.

13. Water was pumped out.

14. No tub spinning.

15. wash cycle complete.

So with that said, what may you think? Trying to figure this out before weekend is over. I need to fix or plan on getting new machine.

Thanks for all your help on this.

Ike
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 08:40:56 AM
The next thing is you need to inspect this little part here pictured. To get to it you need to remove the agitator and you need to remove the tranny. Once the agitator is removed the tranny will just slide out when its 3 bolts are removed. This part here has an ear on it that catches the clutch and releases the brake so that the tub can spin.
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 08:42:13 AM
That ear will break off and that can cause it not to spin.
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 08:46:19 AM
OK, will do. I take it that I should see that little ear still intact if it is still good?

Ike
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 08:51:10 AM
The next thing we gonna have to do if all of that is good is see what this spin pawl looks like. Don't worry it is tricky but pretty easy to fix.
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 09:04:48 AM
So I have the agitaer off, what now. Is there a video or an explanation some where that will help me. I've searched the forums for "removing transmission, but I could not find anything.
Ike
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 09:07:31 AM
all you gotta do now is remove them bolts on the bottom of the tranny that attach it to the machine and slide it out.
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 09:16:30 AM
Ok see this pic?
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 09:21:12 AM
those 3 bolts come out. You have removed the pump and motor and carefully layed the washer on it's side right?
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 09:26:44 AM
I have an appliance lift and a heavy work bench in my shop . It makes it real easy to work on without laying on the ground. I am too old to be laying on the floor.
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 09:30:36 AM
Ok, I did not move the washer on it's side, I leaned it back against the wall. I removed the transmission, and the white ear piece is split in two. Is it supposed to be like that?
Ike
Title: Re: kenmore
Post by: AJ on April 05, 2008, 09:33:40 AM
So I have the agitaer off, what now. Is there a video or an explanation some where that will help me. I've searched the forums for "removing transmission, but I could not find anything.
Ike

http://www.youtube.com/watch?v=_QsLZGYspTA
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 09:35:48 AM
Thanks AJ, I found that through google, and it help me out.
Title: Re: kenmore
Post by: AJ on April 05, 2008, 09:37:45 AM
Thanks AJ, I found that through google, and it help me out.

Cool,

Did google take you to the youtube page or one of our forum pages?

Just wondering. :)

Some more info.

http://appliancejunk.com/forums/index.php?topic=266.msg1147#msg1147
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 10:03:16 AM
broken?
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 10:32:37 AM
So, while I was waitin for a reply, I took a good look at the picture of the piece that was sent to me, and compared it to my piece. I don't think it is broken. I have since tried to move the transmission shaft by hand and it will not rotate. Is this normal? the input shaft from where the motor coupler attaches to will move smoothly, but the long shaft will not. It is like when the agitater is attached.

Ike
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 10:37:46 AM
broken?

Looks ok to me,
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 10:39:10 AM
So, while I was waitin for a reply, I took a good look at the picture of the piece that was sent to me, and compared it to my piece. I don't think it is broken. I have since tried to move the transmission shaft by hand and it will not rotate. Is this normal? the input shaft from where the motor coupler attaches to will move smoothly, but the long shaft will not. It is like when the agitater is attached.

Ike

If you turn it one direction the brake will engage and you can not turn it. Try to turn it the other direction and the brake should release and it will turn as it turns the wash basket.
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 10:40:29 AM
The video above in this topic shows it being turned in one direction, but not the other. That is how it should work.
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 10:41:06 AM
Do you mean the long shaft on the transmission?

Ike
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 10:45:18 AM
Quote
I have since tried to move the transmission shaft by hand and it will not rotate. Is this normal?

Sorry, I was talking about that white piece on the brake you had a photo of and asked if it was broken.

As for the tranny you should be able to turn the motor coupler by hand, just like the motor would turn it and see the long saft agitate back and forth. Should be easy to do and see with the tranny out of the washer.

Is the tranny leaking any oil?
Title: Re: kenmore
Post by: RegUS_PatOff on April 05, 2008, 10:46:49 AM
So I have the agitaer off, what now. Is there a video or an explanation some where that will help me. I've searched the forums for "removing transmission, but I could not find anything.
Ike

take a look in the far left column
<
<
look for videos, Washer Videos page 1

of the 9 videos displayed look at the one in the lower left corner (watch them all, later, even on Washer Videos page 2)

the guy removed it with one hand (other hand holding camcorder)


edit: sorry, I was responding to a question on page1, didn't see the page 2  :o
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 10:50:21 AM
I tried moving the white piece like the video showed. It moved like the video, but it was very hard to move in the counter clock wise direction. There is no evidence of oil leaking out of the transmission. The shaft will not turn when i turn the shaft where the coupler goes onto.
Ike
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 12:07:59 PM
So I've got my washer tore down, and I need help. Anyone willing to help figure this out with me?

Ike
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 12:12:42 PM
Quote
I tried moving the white piece like the video showed. It moved like the video, but it was very hard to move in the counter clock wise direction.

They are hard to turn as you are turning the inside wash basket as you turn that. A lot of weight is on there to turn.


Quote
The shaft will not turn when i turn the shaft where the coupler goes onto.

You should be able to turn it. I would say the tranny is bad.

Title: Re: kenmore
Post by: harleyike on April 05, 2008, 12:15:52 PM
Ok that's what I'm talking about. the clutch assembly turns smooth, the white piece moves, but the transmission shaft ain't moving a bit.

Ike
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 12:17:03 PM
I guess I need to find a part number and head to sears to see if it is in stock

Ike
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 12:21:43 PM
The small shaft were the motor coupler goes on should turn fairly easy. Wish I would have shown that in the video. Guess I will have to make another one showing the too. Leave the black rubber piece on the half of the coupler that is still on the tranny. Then put a flat blade screwdriver in one of the slots of the rubber coupler and turn it around each direction. Turning it one way you will see the long shaft at the top of the tranny agitate back and fourth. Turn it the other way and you will see the clutch that is on top the tranny spin in one direction.



Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 12:26:04 PM
I guess I need to find a part number and head to sears to see if it is in stock

Ike

3360629 Gearcase (complete) $163.19 in stock on sears site.
Title: Re: kenmore
Post by: whirlpooltech on April 05, 2008, 12:27:37 PM
Enter that part number in the RepairClinic box in the top right of this site and they have it for $145.00

Buying the part from repairclinic also helps support this site. :)
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 12:31:26 PM
I've tried turn the shaft and no go. If I had the time to mail order, I would definetly use this site's supplier, but this machine has been down a few days, and I may be out of town next week.

Ike
Title: Re: kenmore
Post by: AJ on April 05, 2008, 12:34:01 PM
I've tried turn the shaft and no go. If I had the time to mail order, I would definetly use this site's supplier, but this machine has been down a few days, and I may be out of town next week.

Ike

Sounds like you found the trouble. :)

Sometimes local parts places work out best when they have the part in stock and the job can be finished the same day.

Please keep us posted..

Title: Re: kenmore
Post by: harleyike on April 05, 2008, 12:57:51 PM
Well guys, The local Sears did not have the part in stock, so I ordered through your web site Once it comes in, and all is well, I promise to update all and make a donation to the site. Everyone has been great in helping me out.

Cheers and beers to all (you know who you are) :cheers:

Ike
Title: Re: kenmore
Post by: AJ on April 05, 2008, 01:20:04 PM
Glad we could help.

 :cheers:
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 02:34:33 PM
I had to take my mom to  the grocery store (she is 80) Now we got to go to a party for me and my wife . We been married 25 years.
Title: Re: kenmore
Post by: AJ on April 05, 2008, 03:14:06 PM
Happy anniversary there JW.
Title: Re: kenmore
Post by: JWWebster on April 05, 2008, 04:33:20 PM
Thanks
Title: Re: kenmore
Post by: harleyike on April 05, 2008, 10:36:20 PM
25 years!!!!! that's almost a life time...great on you and the Mrs.  I hope you had a grand time.

Ike
Title: Re: kenmore
Post by: JWWebster on April 06, 2008, 09:06:08 AM
We had a wonderful time. A big cake and punch. A bunch of nice presents and even some barbque. Lots of folk showed up and a good time was had by all.
Title: Re: kenmore
Post by: wedrons on July 15, 2008, 07:59:40 PM
I had that problem once. Saw the coupling turning but drum did not turn. Turned out that the tranny end of the coupling was split and rounded out. It was turning but not the tranny.
Title: Re: kenmore
Post by: JWWebster on July 15, 2008, 10:15:59 PM
Yeah I have seen that myself.