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Forum Index => Refrigerator & Freezer Repair => Topic started by: dlrice0412 on November 16, 2008, 12:47:07 PM

Title: Sears Kenmore Freezer problems
Post by: dlrice0412 on November 16, 2008, 12:47:07 PM
The freezer compartment floor is filling up with water and freezing, the ice maker is disconnected at this time so I am not sure where the water is coming from and how to fix it. If you can help please reply. Thank you in advance!

Model 363.9550921
Title: Re: Sears Kenmore Freezer problems
Post by: shieldcracker on November 16, 2008, 02:14:04 PM
Water can enter a refrigerator intentionally through an icemaker connection or as a result of daily use, in the latter case water moisture carried in the air infiltrates everytime the doors are opened, or if the door gasket seal is leaky. Once inside the moisture is collected on the cooling coil as frost. As the frost builds up and the refrigerator enters in defrost mode the is frost melted, the resultant water then drains outside the cabinet in to a drip pan.
Your problem is that you have a blocked drain tube. Clear the blockage and the problem should disappear, also verify you dont have excessive infiltration by checking for condensation inside the cabinet,(around the gasket sealing surface and the top of the cabinet)




Title: Re: Sears Kenmore Freezer problems
Post by: dlrice0412 on November 16, 2008, 02:44:41 PM
LOL, where is the drain tube located on the inside or outside? I need color crayon answers please.....
Title: Re: Sears Kenmore Freezer problems
Post by: Icehouse on November 16, 2008, 03:08:53 PM
 :) The drain tube can be inside or out depending on the model. It empties into the pan located where the compressor is.
It starts from a trough located under the freezer coils. Usually covered by a panel. Carefully remove the panel and pour a solution of hot water, baking soda and a few drops of bleach into it. This should clear it. Some times a "baster" is used to squirt water in side.
Title: Re: Sears Kenmore Freezer problems
Post by: dlrice0412 on November 16, 2008, 05:25:30 PM
Is this what I am looking for? Other wise it seems like I would have to take off the whole back which would include the ice maker.....
Title: Re: Sears Kenmore Freezer problems
Post by: shieldcracker on November 16, 2008, 05:38:31 PM
It looks like you are on the right track the pic angle doesnt help. The drain tube is made out of plastic and you will drain inlet around the bottom corner of the freezer compartment, you will have to remove the rear panel. As icehouse said the drain outlet discharges into a pan near the compressor, locate it by removing the bottom grille on the back of the box. Sometimes you can clear the blockage from the bottom. In any case be sure to test your repair by pouring some water and watching how it drains.
Title: Re: Sears Kenmore Freezer problems
Post by: dlrice0412 on November 16, 2008, 06:54:35 PM
Thanks for all the help...I now have seen parts of my fridge that I thought I never would. I found the outlet drain line but did not see the pan... It all sounds so simple when you read what you all have to say, but when it comes to actually doing it while I am sure I could, I am afraid of making it worse. I have moved all my frozen food to my side by side in the garage which I couldn't even tell you how old it is (it's Gold) paid $75.00 bucks for it at least 25 years ago...runs like a spinning top... while my fairly new expensive side by side upstairs is on the fritz....OH WELL, thanks again!!

Best check, I turned off the freezer side but left the Fridge side running...any potential issues with that??
Title: Re: Sears Kenmore Freezer problems
Post by: shieldcracker on November 16, 2008, 07:22:40 PM
Did you find the drain inlet?
Title: Re: Sears Kenmore Freezer problems
Post by: dlrice0412 on November 16, 2008, 07:31:23 PM
No, I was afraid to take the ice maker unit out... I have never taken anything apart before and my confiedence is not up there to tackle that, it looks very complicated. I just turned off the freezer side put in some baking soda and will make a call tomorrow.