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Forum Index => Miscellaneous Topics => Topic started by: tcarmen on April 10, 2019, 08:48:30 AM

Title: Do any of you guys use online scheduling?
Post by: tcarmen on April 10, 2019, 08:48:30 AM
I spent a considerable amount of time building an automated online scheduling system so the customers can sign up online, pick the day and time, and schedule their own service call.

It works nicely and puts them on my calendar, and gives me a google map link for driving directions, and gives them a real appointment for an actual day and time, however probably 3/4 of them ignore it and just call on the phone.

Do any of you have websites where the customer can sign up for an appointment, and if so does it get much use?

Terry
Title: Re: Do any of you guys use online scheduling?
Post by: Bearcat on April 16, 2019, 01:01:27 AM
I have a website where customers can schedule.  It still gets only light traffic.  I have my phone answered by a service that schedules my calls using that same system.

Bearcat
Title: Re: Do any of you guys use online scheduling?
Post by: tcarmen on April 16, 2019, 07:15:31 AM
That''s interesting.

I'm getting the same, but assumed with all the smartphone usage, people would do more online scheduling.