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Forum Index => Washer Repair => Topic started by: AlphaApp on March 19, 2019, 04:29:37 PM

Title: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: AlphaApp on March 19, 2019, 04:29:37 PM
Customer has a WF419AAW/XAA-03 Samsung.  She says she overloaded the thing and now the drum won't spin.  Service call tomorrow.  Service manual would be great.

Thanks!
Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: dab147315 on March 19, 2019, 04:57:46 PM
My computer comes up with this service manual and a fast track in the attachment below.
           https://drive.google.com/file/d/1z9ZRE1Fo9WfUNbQc694loq-EFvb2r1iD/view?usp=sharing (https://drive.google.com/file/d/1z9ZRE1Fo9WfUNbQc694loq-EFvb2r1iD/view?usp=sharing)
Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: AlphaApp on March 19, 2019, 09:01:13 PM
Perfect!  Thank you!
Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: AlphaApp on March 23, 2019, 08:40:42 AM
Update: the customer was completely wrong in their communication. They had a defective drain pump. They opted to not repair it.
Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: dab147315 on March 23, 2019, 08:56:41 AM
Thanks for giving us updates! :cheers:
Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: tcarmen on March 24, 2019, 12:55:26 PM
Wow!

They wouldn't fix it for a drain pump?  It's a $600 washer and the pump isn't very expensive.




Title: Re: Svc Manual for WF419AAW/XAA-03 Samsung
Post by: rkious1 on March 24, 2019, 08:44:51 PM
Had a lady one time that her husband told her she had to get the refrigerator looked at . She wanted a new one and was very mad. I told her it was the fan blade ( GE back in the 80,s ) and she said write out a service ticket and she would pay me . It was $10.00 more (back then ) for the amount above the service call to fix it and she declined the repair.  ;D