Forum Index => Dishwasher Repair => Topic started by: TechnicianBrian on October 25, 2008, 06:19:05 AM

Title: Noisy Door on Kitchenaid Dishwasher
Post by: TechnicianBrian on October 25, 2008, 06:19:05 AM

Model #KUDS01FLSS1icon, the door on this stainless steel tall tub dishwasher would make a loud noise when it was opened or closed similar to springs on an old bed. The unit worked just fine, but it was difficult to get in and out of without making a bunch of noise. Finally tired of the sound from their quiet running dishwasher, it was time for some expert service.

The doors on the Kitchenaid products are quite heavy and require a couple good sized springs in order to counter balance their weight. Both springs run along the bottom of the frame and attach near the rear leveling legs. The front of each spring is attached to a lanyard (looks like a shoe lace) which wraps around a pulley mechanism and then connects to the door hinge. When these lanyards break, the door becomes very heavy as I discuss in this previous post. The pulley consists of a stationary post, and a wheel on a shaft which the lanyard runs through in an 'S' pattern. This allows the vertical movement of the door hinge to transition into the horizontal movement of the springs.

Where the noise comes from is when the lanyard runs through the pulleys, it does so in a jerking motion due to friction. Each time the lanyard sticks to the stationary post, then quickly releases, the springs vibrate and make a harmonic noise. This friction can result in premature wear to the lanyards, but most often it is the noise when the door is used that is the cause for concern. The easy fix for this problem is to apply some grease like a white lithium to the stationary portion of each pulley to prevent the lanyards from sticking. But the grease is only a temporary repair because it attracts dirt and dust and eventually starts to cause more damage than it fixes. So for a more permanent fix, a new kit has become available to make this noise a thing of the past.

I installed this new door balance link kiticon (compare the photos above) which consists of a new set of lanyards, and a new set of pulleys which now have two wheels that move. With both wheels moving and no stationary post, there is no friction to create the unpleasant harmonic noise and the lanyards are subjected to less wear. Replacement of the kit was easy to do requiring the dishwasher to only be pulled out enough to change the pulleys.  Now the door on this unit is again as quite as when it's washing dishes.
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: dyauch on May 22, 2016, 02:26:23 PM
Brian, saw your solution with updated parts, followed links, but my model is not compatible with those parts. I have an Electrolux FGHD2465NF1A dishwasher, no moving parts in the door hinge spring attachment lanyard mechanism, so is extremely loud per above. Any idea if there is a moveable pulley replacement option for this model?
Thank you
Dave Yauch
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: tgoods on May 24, 2016, 12:20:48 AM
Frigidaire has a service bulletin but your model isn't listed. It says to lubricate the cables with unscented bar soap. Candle wax works too. Here's the bulletin:

 Electrolux Major Appliances Service Flash DW0803 Rev. B 03.26.08

FDB4315LF, FDBB4365F, LEDB500FE, GLD4355RF, PLD4375RF, PLD4555RF

Opening or closing the door makes a loud squeaking, vibrating type noise from the door
spring or cable.

The noise is caused by tension on the nylon cable from the spring, as it moves around the
friction pulley.

Check the cables for any grease or oil, if the cables have been lubricated replace the cable
and friction pulley it rides around. This may require replacing the cable and pulley on both
sides. After checking or replacing these parts take a bar of regular unscented soap and
liberally rub both of the cable and the door spring on both sides. Then open and close the
door 4 or 5 times to work the soap into the cable and pulley to complete repair.

Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: dyauch on May 24, 2016, 10:47:06 AM
Thank you! Probably applies to mine as well, there is a fixed plastic part with a curved section on it which the cable "rides" on. Can't believe their engineering is so poor that their fix is rubbing soap on it, but what the heck, easy fix, will do so.
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: Dylan525 on August 01, 2016, 11:14:46 AM
My issue is similar but slightly different.  Upon opening the dishwasher door I heard a grinding and then a pop as if the spring at popped so I pulled the dishwasher out and saw that the springs and cables were still in tact and operational. 

Upon removing the face plate, it appeared that the door was rubbing against the top corner of the pulley system each time it opened causing a slighting grinding sound and small bump in the door reaching its horizontal position.  Is there supposed to be a bit of contact between the two parts?

Or is this a lubrication issue or do the springs need to be adjusted or a new pulley kit installed?  Any assistance would be appreciated.

Thank you
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: Beth on September 27, 2017, 09:01:27 PM
We have the same problem, but the noise didn't start until we replaced the cords and pulleys after one of the cords had broken (quite a while ago now - we've been living with this for TOO long!).  We've now replaced them all again - cords and pulley assemblies on both sides, with the new kit (red in the cord) and the noise hasn't changed.  It seems that the problem is the pulley wheels turning and causing friction and not the cords against the pulley wheels.  Any ideas??
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: jeffmayct on June 22, 2019, 06:23:10 PM
Replying to this old topic because this is apparently a common problem AFTER replacing the balance kit with the new rollers.  I never had the noisy door problem until one of the nylon cords broke, and I installed the replacement kit with the new style rollers.  The new rollers screeched like a violin being tortured.  Solution:  Remove the roller assemblies.  Remove the screw that holds the top roller into the nylon mount so that you can remove the roller from its hub.  Put a generous coating of marine grease (which you can find at your local auto-parts store) on the roller hubs, and reassemble.  The reason for using marine grease is that it has a consistency that will effectively dampen out the vibration of the nylon rollers, and will last a long, long time, far longer than generic white lithium grease, etc. 
Title: Re: Noisy Door on Kitchenaid Dishwasher
Post by: Earltheman on July 27, 2019, 07:51:00 PM
I had the same problems with a horrendous squeaky door after replacing the door balance kit with an ebay special.  I tried all of the techniques that I could find on the internet-silicon spray, soap, lithium grease.  None of this made any difference.  I realized that there was either a micro-galling occuring on the bearing surface, or the cord had some effect.  I reinstalled the old clear pulley wheels on the new part, and the squeaking went away!
I believe that when the pulley bearing post and pulley wheel are made out of the same material, this causes the vibration.  I expect that had I bought the factory part, this would not have been a problem.