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Forum Index => Washer Repair => Topic started by: Caddy4343 on May 12, 2017, 06:52:31 PM

Title: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 12, 2017, 06:52:31 PM
I have a call coming up on a new style GE washer.  I haven't come across the new style yet.   The customer said that he had it checked about a month ago and was told that it has a "blocked motor".  Can anyone translate what a "blocked motor" means and how to repair it? 

Thanks,

Don.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: olyteddy on May 13, 2017, 12:23:54 AM
Go to the Google drive and search "GTU". That will get you 2 documents about these machines. The GUD27 is just the current version of these. My experience with this series is that a blocked motor is most often the rotation encoder or its wire is kaput.

http://appliancejunk.com/googledrive
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 13, 2017, 06:37:34 AM
Thank you.  I'll check it out.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 13, 2017, 06:51:25 AM
By rotation encoder do you mean the speed sensor?  Part number WL49X20360 (https://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fge-kit-sensor-speed-wl49x20360-ap5803767.html)?  Is it hard to get to?

Thanks for your help.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: olyteddy on May 13, 2017, 03:57:34 PM
By rotation encoder do you mean the speed sensor?  Part number WL49X20360?  Is it hard to get to?

Thanks for your help.
Yes, although what I've seen mostly is broken wires associated with it, and yes it can be hard to get to as it's mounted between the pulley and the motor.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 13, 2017, 10:30:46 PM
Thanks again.  It looks like I'll have to pull the pulley off.  I see that it has a set screw.  Hopefully it won't be too bad of a job.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: olyteddy on May 14, 2017, 04:20:11 PM
The easiest check is to open the front and put the machine in the spin cycle. after a minute or so and a bunch of clunks the motor should spin for a couple of seconds, stop a while, and repeat. If the motor does this but won't get all the way to a spin then you've got a problem with that encoder above the pulley.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 14, 2017, 06:22:10 PM
Thank you.  You've been very helpful.
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 16, 2017, 06:19:57 PM
I replaced the speed sensor on the washer motor.  Set it for spin and away it went.  Half an hour after I left I got a call that it's doing the same thing.  I found the tech sheet [on the kitchen counter] and ran the diagnostics.  It's showing the code for a blocked motor.   I cleared the code and got it to spin.  If it will spin the motor is working but it will not wash.  Anyone have any ideas?  I'm thinking a bad motor.  There is power going to the motor and shifter.

Thanks Don.   
Title: Re: New to the GE washer GUD27ESSJ0WW
Post by: Caddy4343 on May 16, 2017, 06:22:52 PM
I'm also thinking that the pulley might be broken.  Particularly the clips that hold the magnet in place.  I remember seeing pieces of plastic on the bottom of the washer.