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Forum Index => Range, Oven & Cooktop Repair => Topic started by: ron3033 on August 23, 2015, 07:50:13 PM

Title: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 23, 2015, 07:50:13 PM

Model Number:  GERC4110SB2 

Brand: Whirlpool

 

 

Major problem the night light would not light so the part was too hard to get. Only used was available and pretty costly. So we disconnected it and covered the light plug with tape as we did not know if the lightswitch was on or off.... we figured this would be safer disconnected. But now our oven does not come on, the relay clicks, but no heat, the convect oven fan does run , but no heat, no broil working either. This was with the night light wire connected or disconnected... still no diiference....... Please help.

I tried unplugging range for a minute or so and I got what I believe are error codes, but could not find what they mean through multiple searches.

 AM71
 UI45
 EEWET204

 It is pouring rain so sandwiches .... no hot meals. Oh the stove top elements do come on.

I really need some help, we have had a real run of bad things happening the last 2 months and can't afford new range, or a repairman. We are really stuck and could use some help on what I need to do.

 I google the whirlpool codes but none looked right.

 I appreciate help as I am stuck Thank You ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 23, 2015, 10:04:09 PM
The codes appear after the power is restored before you set clock, and last about 5 seconds. I am so flustered, right now as to what next is going to crash down. Any way where would the wire diagram be, if on inside panel of stove back my memory must be forgetting I saw it there. I just buttoned all back up and pushed into place for the evening. I did disconnect the heat sensor tube I think I got 1100 ohms (if I did it right). Funny part is the self clean will lock door for 3 hour and 45 minute clean cycle and the top element got hot, but the bottom did not seem to come on (it is buried under the lower panel) but I don't know if it does come on for the cleaning?? I shut it off after about 1 minute.
 Had 220 volt at wall plug.
 When switch to broil it says 500 F when you press start it goes to sort of a messed up number 2 then 44 for 244 F(if you scroll the numbers all of the first digit reads properly so I think the display is okay. I took pics, but they are very difficult to get anything good because of the glare. see attached.
 I looked for fault code sheet, no where that I could see. I would not think it would be between Click image for larger version.  Name: HPIM1427.jpg  Views: 0  Size: 346.2 KB  ID: 24021Click image for larger version.  Name: HPIM1431.jpg  Views: 0  Size: 149.6 KB  ID: 24022Click image for larger version.  Name: HPIM1432.jpg  Views: 0  Size: 189.1 KB  ID: 24023the outer wall and inner wall of oven??
 Thank you again, let me know what you think please. ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: dab147315 on August 23, 2015, 10:29:02 PM
Came up with this as your Tech.Sheet.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 24, 2015, 12:02:45 AM
Hi Dab thank you.   In a fit of frustration I started pushing random buttons on the touch pad here is what I got... not sure just what combination brought it up, but this is what I thought were the error codes  See my picture please.  Any ideas
AM71  UI45  EEWET204  (  0120 in clock area  )
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 24, 2015, 12:15:58 PM
I discovered this about 4:40 am

 cancel/cancel/ start up come AM71 UI45 EEWET204
 then push hour up button up comes most recent code 0120
 then push hour up button up comes error code 2 0111
 then push hour up button up comes error code 3 01
 then push hour up button up comes error code 4 0117
 then push hour up button up comes error code 5 01H1


I think that the oven control circuit board is gone, elements work and self clean seems to start  ... but .... :oops: no one sees error code like this?  Any suggestions?   night light does not come on , but there is power off/on switchable at the plug to the night light  so I figure it is burned out?
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 27, 2015, 12:36:46 PM
Those aren't error codes. The codes are for computer programmers... they tell what software version the CCU is using. System information tools are implemented on these control boards because they're like computers. You might have been changing that when pushing the hour up button. You should put it back to 0120 if that's where it was. These codes (AM71 UI45 EEWET204) are not of concern even to us repairmen. Anyways, it does sound like a control board replacement (http://www.repairclinic.com/Shop-For-Parts/a13b5c13d694254/Model-GERC4110SB2-Whirlpool-Range-Stove-Oven-Circuit-Board-Timer-Parts?RCAID=1000242) will be needed here.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 30, 2015, 09:45:11 AM
Hello and Thank you
That is what I have ordered, but are on back order at 3 places, I order the 9761909 board (the big one in the rear of the range behind the oven)  You show two boards in your link, do I need the small one (#9763042) as well?   Where is it located.... up with the clock and cook top dials?

"You should put it back to 0120 if that's where it was."  How do I go about that?  Is there some sort of set of steps?

I attached some photos

Read more: http://appliancejunk.com/forums/index.php?action=post;topic=17358.0;last_msg=92269#ixzz3kJEHtuxQ

I appreciate your help
 :thanks: ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 30, 2015, 10:25:23 AM
Yes, the main control board (http://www.repairclinic.com/PartDetail/b5p13/Whirlpool-Range-Stove-Oven-Oven-Control-Board/9761909/1181851?modelNumber=GERC4110SB2?RCAID=1000242) is what I would replace... if it doesn't work, then return the main control board and replace the display/clock board (http://www.repairclinic.com/PartDetail/b5p13/Whirlpool-Range-Stove-Oven-Oven-Control-Board/9763042/1182109?modelNumber=GERC4110SB2?RCAID=1000242).

Use this same method from your earlier post to change the software version back to 0120
I discovered this about 4:40 am

 cancel/cancel/ start up come AM71 UI45 EEWET204
 then push hour up button up comes most recent code 0120
 then push hour up button up comes error code 2 0111
 then push hour up button up comes error code 3 01
 then push hour up button up comes error code 4 0117
 then push hour up button up comes error code 5 01H1
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 30, 2015, 11:29:28 AM
Thank you Sir I just made 2 videos while away from computer  I will try to post them. One is codes and one is when Broil pushed and start  note numerals in red broil temp.  Had to load to you tube as files too large.

http://youtu.be/6XcHCb9kGho           codes
http://youtu.be/2EYSiw9b00o            broil


Thanks ron3033

                      http://youtu.be/6XcHCb9kGho (http://youtu.be/6XcHCb9kGho)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 30, 2015, 01:47:18 PM
Thankyou for the video demonstration. The error 0120, your most recent error means a key is stuck or the display board (http://www.repairclinic.com/PartDetail/b5p13/Whirlpool-Range-Stove-Oven-Oven-Control-Board/9763042/1182109?modelNumber=GERC4110SB2?RCAID=1000242) is defective... however, the code 0111, an earlier code recorded by the CCU, means the main board (http://www.repairclinic.com/PartDetail/b5p13/Whirlpool-Range-Stove-Oven-Oven-Control-Board/9761909/1181851?modelNumber=GERC4110SB2?RCAID=1000242) is defective. It sounds like a communications problem between the main board and display board. Most likely, one of them, or the wiring in between is faulty.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 08:56:18 AM
Hi Thank you
What is my best method of figuring this out?  I can not afford the repairman, nor a new range.  I was told to change the two relays on the main board and try it, the ones with the two red wires in upper right of photo.  I have them ordered.  I also have the main board on order, but is on backordered, so I am waiting.   At least your expertise was able to understand the code meanings, I was told all the codes would have the letter E or F with them?
Where or what does the other board look like?  As if memory serves me correct it looked like there was 2 or 3 boards up above where the display is ( the range is put back together and pushed in place while I wait for the parts.
What else could or should I be looking for?  Steps to proceed?

Your assistance is really appreciated
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 11:49:05 AM
OK. The codes are represented by the 4 spaces in the clock... the 2 spaces on the right side of the semicolon are the E and F codes. The left is F and the right is E...
now the most recent code is 01:20 (the 01 is a reference to the door latch) the :20 means a key is stuck... 2=F keypad error, 0=E key pressed error... basically it means the main control board in the back of the oven is continuously receiving a signal from the keypad/display/clock board. The main board may or may not actually be receiving the signal so one of these 2 control boards (http://www.repairclinic.com/Shop-For-Parts/a13b5c13d694254/Model-GERC4110SB2-Whirlpool-Range-Stove-Oven-Circuit-Board-Timer-Parts?RCAID=1000242) thinks a button is being held in. The control board I am referring to on top is the one with the display and clock. I'm sorry but I don't know what might be happening with the 2 relays but if that solution doesn't work, I would wait on the first board and try it... if it doesn't work, then order the display board with the refund from the main board.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 12:35:26 PM
Thank You

I pushed all the buttons, all make the beeping noise, for the heck of it I pressed precision clean, the door motor locked the door and the top  element got warm, I cancelled it and it unlocked door to find element warm?
 maybe I should keep the main board & order the other one you mentioned and try them and send back what I don't need?  I will have to see I think it is on back order also.

thanks ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 04:30:46 PM
That's exactly what you should do. Here are the steps recent error is 01:20

A. Unplug range or disconnect power.
B. Check that the keypad is firmly connected.
C. Plug in range or reconnect power and observe for longer than 1 minute.
D. If error remains then go to step E.
E. Unplug range or disconnect power.
F. Replace keypad.
G. Plug in range or reconnect power and observe for longer than 1 minute.
H. If error remains then go to step I.
I. Unplug range or disconnect
J. Replace display board.
K. Plug in range or reconnect power.

And here are the steps to perform for error 01:11

A. Unplug range or disconnect power.
B. Replace display board.
C. Plug in range or reconnect power.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 04:59:44 PM
Thank you Sir


Oven Control Board
RepairClinic Item # 1181851
Oven Control Board - Part # 1181851 Mfg Part # 9761909 

Electronic oven control
OEM Part - Manufacturer #9761909
  Out of Stock

I ordered both of these parts(in your post above), the 9761909 maybe here in 1 week, but the smaller part #9763042  is not even being made til next week or so and they are not sure as to when they get them from the maker of the board and shipped to me.

So I guess all of the steps listed I can not do until I have the parts in hand??   But do I now need a key pad also?      The Range is all glass front where you touch the controls.  Yikes,   ...... to top it all off my truck is leaking antifreeze today.  If it were not for bad luck, that is the only luck I seem to have as lately.
  thank you ron3033





Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 05:17:57 PM
Just for the heck of it I disconnected power for 5 or 6 minutes plug back in got all the same messages as in my videos.

ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 05:26:18 PM
Just for the heck of it, better make sure the keypad is firmly connected too. Do you need info on how to get to the display board or no?
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 05:58:12 PM
I don't expect the keypad to be at fault here, because of the error 01:11. That error corresponds to the display board only. And the error 01:17. That error corresponds to the main board only... This is likely one or the other but without any visible damage on either board it is hard to say which one. You should inspect the display board for burnt circuitry... let me know if you need help getting to it.

Also you said there appears to be multiple boards on top... should just be the keypad and display board.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 06:24:18 PM
Just to clarify... the keypad (http://www.repairclinic.com/PartDetail/Touchpad/W10161676/1470922?RCAID=1000242) is the glass surface touchpad you're referring to. Technically known as a "switch membrane".
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 07:45:24 PM
Just to clarify... the keypad (http://www.repairclinic.com/PartDetail/Touchpad/W10161676/1470922?RCAID=1000242) is the glass surface touchpad you're referring to. Technically known as a "switch membrane".
By the way, that isn't your specific keypad, but the picture in the link will show you what your keypad looks like after removal.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 07:46:42 PM
thank you
 Just to clarify... the keypad is the glass surface touchpad you're referring to. Technically known as a "switch membrane".   That is the one on the range.


All the buttons beep when I touch them, would that suggest the keypad is good.... hopefully?

Do you need info on how to get to the display board or no?   Yes that would be helpful, if you have time.

I did take out the upper and the rear control boards and look at then for burn marks or leaking capacitors, but saw nothing of consequence.

Also you said there appears to be multiple boards on top... should just be the keypad and display board.  I guess because the  9763042 board up top had two overlapping PCB's that are joined by a ribbon 2 gray ribbon cables at the left side.


Just for the heck of it, better make sure the keypad is firmly connected too.  How do I check for that?  I did unplug and replug in both ends of the  white ribbon cable. same errors.     You hear relays click if you push (along with Start) bake, broil, choice bake, convection, warm, and the convection fan starts up.    The  only thing is the broil numbers in red go from 500 to a messed up looking 244 ( first numeral is messed   it shows in one of my videos) , but if you run the numbers by pressing the temp button the first digits display fine?


So I guess I will just have to wait for the boards to come and the 9763042 to be built.  We did go to Lowes and a Whirlpool range is there with the F 01 displaying  kind of funny.  In your opinion what company is best?  Or are they all about equal?

Your time and help is really appreciated, it is sure helping me out of a tight spot.  I just hope the parts come sooner as I do not want to lose contact with your expertise.    
 :thanks:   ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on August 31, 2015, 07:56:40 PM
Yes you are right that is not our specific keypad, I should have taken the laptop out to compare.   It is out of stock too!  I just can't win

 

Switch, Membrane Glass
Color: Black. For white use 9763548 (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fwhirlpool-switch-membrane-glass-9763548-ap3886541.html)
by Whirlpool
 $187.26
Out Of Stock
Ships Usually ships within 5 - 6 days
 
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 08:10:08 PM
I would not replace the keypad. I only posted the link so you could see what a keypad ("switch membrane") looks like separated from the display board. Keypad is least likely to be the problem judging by the sum of your error codes...
The 2 overlapping PCBs are the display board and keypad, correct so you no longer need help getting to display board. The display board is the EOC electronic oven control, which is the one being built. You made sure the keypad was firmly connected by unplugging and replugging the grey ribbon cables. You've done all you can for now.. wait on boards, try them out. When the time comes, update on the forum please and I will see your post. And Viking is the best, but the price is up there and parts are not easily found... trying to save money? Go with an older range, they're very dependable.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on August 31, 2015, 08:53:37 PM
One last thing. If I've confused you anywhere, just ask about it and I will try to clarify. The display board is the one with the quartz... the rectangular one being built for you. That is the most likely culprit judging by the recorded errors.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 01, 2015, 12:01:50 AM
Thank so much Appliance Savers   :thanks:  I will certainly keep you up to date as parts arrive and I put them into place and test it out.  I do check the posted forum often.  There is often some interesting things to read & find how they are fixed, and now I am participating.

I do hope the boards come sooner, but I will have the rear board first and will try it & await the build/arrival of the upper board.  I did push firmly on the ribbon cable to seat it.  Got same errors when tried it.

If I think of anything I will post here.
Thanks again   ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 06, 2015, 10:55:05 PM
Hello Appliance Savers

I got the big main board, and will try it Monday and let you know.  It was very poorly wrapped and the box was squashed on one end a bit.  I did email AppliancePros and tell them about the poor shipping.  Let You Know what I get, other board with the clock still back ordered.

Thanks
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 07, 2015, 06:37:47 AM
Thanks, keep us posted
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 07, 2015, 09:22:20 AM
Good Morning Appliance Savers

Swapped out the Large behind oven control board, same codes as in my video.  I let it sit for 10 minutes and went back and got same thing again...
https://www.youtube.com/watch?v=6XcHCb9kGho&feature=player_embedded
https://www.youtube.com/watch?v=2EYSiw9b00o&feature=player_embedded
Even got the weird broil numerals in red again as per my previous video and pictures.

[/So I guess my next action will be to wait for the new clock control board to be made and try it.  I would think I best replace my original circuit board then try the upper board?  If that does not work, try both new boards together?b]  I am hoping the one board will do it.  As you know I am in Canada, so there is 30 to 35% currency exchange and my pick up fee in USA.  But with your expertise we will get it working.

Thanks
ron3033    :thanks:
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 07, 2015, 09:32:47 AM
Yup.. the display control needs replacement. Thanks for update. Keep me posted.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 07, 2015, 09:54:50 AM
Will do!  Thanks Sir

Happy Labour Day to all!

ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 10, 2015, 09:34:50 AM
This is the correspondence I got about the back ordered part.  So it may be a bit of a wait.

*********
This is Ashlee with Customer Service. You placed an order with us on 8/31/2015 (order # xxxxxxx). This email is to let you know that part # xxxxxx (Control, Range) is currently on national vendor back order. At this time, the manufacturer is not able to supply an estimated time of arrival for when we can expect the part to be received at our warehouse. We apologize for this unexpected delay and will keep you posted with any additional information we are provided.
*********
I'm so sorry! We still don't have a date, but we will email you with one as soon as we do. I'm sorry about that.
Thank you for using the services of our site.
--
RE:
Do you have any reply back from your supplier when this board is being built and sent to you?
**********
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 11, 2015, 08:54:51 AM
Hi, sorry I didn't check my email or forum yesterday. I got a little busy...the email you received is just a reply to your requested update... they are not able to say when it will be until the display board has shipped from across seas and they have a tracking number. The board WILL come, but they must have a tracking number before they can give an exact date. I will be aware of any replies you post on this thread, so just keep us posted.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 11, 2015, 08:59:15 AM
Thank You I appreciate the help.    :)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 11, 2015, 11:33:19 AM
Certainly.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 16, 2015, 10:47:38 AM
Just an Update    Still no part or anticipated date of manufacture  :(   You would think they manufacture would create more when the inventory goes low?

 :thanks:
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 16, 2015, 11:10:27 AM
Since it must bet manufactured first, I'm not sure how long it might take... Sometimes getting a part like this can be a pain in the neck finding and waiting for it, but it should not take much longer.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 24, 2015, 08:36:04 AM
Hello just an update .....   still no expected date of manufacture for the upper circuit board for the range  :(   :(.

Just wanted to keep you informed.  I will email Appliance Pros to see if they have any more details in a few days.

Again thank you for helping.  Thank goodness for the BBQ, Microwave and pressure cooker while the range oven is not working.

 :thanks:   ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 24, 2015, 08:58:07 AM
If they still don't have an expected date, then it may very well be at least two more weeks. You can try cancelling the order.... then order it from this supplier. I go through them from time to time... it will ship tomorrow or saturday, then be at your doorstep by mid-week...
http://www.universalapplianceparts.com/9763042cntrl-elecns.aspx
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 24, 2015, 10:59:23 AM
Hello Appliance Savers

Well I did email today, no date yet.

The site you gave to me is cheaper, but no returns unless defective board.  If this board did not correct the problem I am stuck with it.  What else could there be?  I tried the big circuit board in the back, the upper range control board (when I get one), the only other thing is the touch membrane (touch pad)?  All wires looked to be intact, tight, no burns... etc. ...   as of my last visit to the back of the range.

I did see this site too, that repairs your board,    http://www.therepairshack.com/   It is that the error codes I got are not the usual Whirlpool error codes ( I think, but I am not sure if there are codes different or I am not seeing it as I am just learning about all this.  :oops: )

My thought would be a new board would likely have parts know to fail corrected.... at least I would hope so??  But it seems repairshack does replace this type of thing.

Just more to think about.  We did look at new ranges, yikes, my budget and pension and my determination is to fix this range prevails.  Also the Mrs. like this one better as it is all black, not black and stainless.

Lots off fun :)
ron3033

Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 24, 2015, 11:26:28 AM
I understand where you're coming from. I would hate to be the guy to cost you $200 bucks. The safer route of course would be to wait. My professional opinion is that the keypad is the last possible culprit, which answers your question on what else could it be. But the display board is what will turn out to be the problem with your stove. So you have a couple choices, but make this decision with your own wisdom. Choose between possibly saving $80 bucks and a much faster replacement or possibly losing $200 with the gamble.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 24, 2015, 11:31:30 AM
On second thought, you should just wait on the display, to be sure and still have the option to refund it.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 24, 2015, 11:42:05 AM
Hi  Appliance Savers
Yes, the nice parts about Appliance Pros, it is returnable if all fails.  I did double check with them as that is where the first board(9761909 (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fwhirlpool-control-electronic-9761909-ap3873604.html))came from and I can keep it until the other board(9763042 (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fwhirlpool-control-range-9763042-ap3886499.html)) arrives (which would make both returnable).  But I am going with you and the display board will do the trick.  And since the last post I began to think the display board is wonky, hence the weird error codes and weird broil numbers.  You have saved me lots and I have learned lots from you as well, Appliance Savers University for me has been great! :)  So I think best to wait and get the new board 267 shipping in, they have gone in price a bit now.  I know you see my posts, and you always take your time to respond, so I guess it is just a waiting game.

Your help is much appreciated
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 24, 2015, 01:16:03 PM
Yes the 244 is wonky, but the error codes are not wierd. The codes are key shorted error and keypad errors... attached is a tech sheet containing on page 5 the clock-code reference for your stove.
Thanks for update.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 25, 2015, 07:55:02 AM
Thanks I will read this over and learn so more as I await the range control board.   

 :thanks:
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 25, 2015, 03:40:12 PM
It is likely that your board is not even in the process of being built yet. If it takes this long, it's because they haven't found a company to build it. Ask them for their correspondents so that you may contact them. Then if no correspondents, ask them if they even found a remanufacturer yet. This process can take up to 6 months, possibly longer. After they find a company to build it, it shouldn't be more than 2 weeks.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 26, 2015, 10:11:03 AM
I emailed AP again with those concerns in mind.  It will likely result in the same answer, no available date.  I may have to go to sending it for repairs.  The only thing about that is what do you think of repaired boards?  Are the boards not made by machines soldering on the components to the board.  Thus getting the parts removed and reinstalled could be difficult?  Any thoughts about repaired boards?

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 26, 2015, 10:40:11 AM
It is actually easy to replace defective parts on control boards with the proper tools. It may be challenging to diagnose the malfunction though. If you send it in to a pro, I think the repaired board would be good as new. Ask dinosaur electronics if they will repair it or make a new one... they have a good reputation and use quality circuitry parts.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 27, 2015, 08:20:41 AM
Is this "dinosaur electronics" in Lincoln City OR?   It seems they service RV type of ranges and fridges.  I expect To get an answer from appliance pros with the questions again.  I wonder if the board will ever reappear?
There are lots on ebay as refurbs (or maybe just used??)  So you can not be sure if they have been check or not.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 27, 2015, 04:45:20 PM
Ok sorry I looked over their website, looks like they do Norcold and Dometic control boards and some other rv and boat products of the like... They may help you, but I don't  know... I went through them to repair an old dometic gas absorber board, but didn't realize they only worked the RV industry. I never do ebay or places with no reviews for replacement parts. I'm sure the board will be made for you but no telling how long if they have not found a remaker yet.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: AJ on September 27, 2015, 05:26:53 PM
I have had good luck with these guys.
http://fixyourboard.com/
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 27, 2015, 07:46:52 PM
The factory back order process (http://www.stvaappliancerepair.com/2012/06/11/factory-back-order-parts-an-explanation/)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 28, 2015, 08:36:15 AM
Interesting read about backorders.

I saw this on ebay and waiting to see if they respond, but it looks like once you buy you own the part, unlike Appliance Part Pros... you may return it does not correct issue.
 What does ISO9000:2008 have to do with part refurbishment?
Also it has the part #9763042 & 9763042R ... What is the R for?
  Does this look reputable?
    http://www.ebay.com/itm/Whirlpool-Range-Control-Board-9763042-/291435197719?ssPageName=ADME:X:AAQ:US:1123

image attached I hope

Any thoughts?  I am awaiting Appliance Parts Pro's answer too.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 28, 2015, 09:50:30 AM
Well they have good feedback... 98% positive! and the board is half the price... what else can you do except wait with no ETA? Get the cheap board? I dont know. It could still be the keypad.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 29, 2015, 08:33:31 AM
Still no reply from appliancepartpros as of yet!  I guess they are avoiding me.

As you said it may be the glass the touch, but as you said in an earlier post it likely is not the membrane.  So I will wait a few more days and roll the dice and try it.  It does not seem like there is any foreseeable making of this board.  I just want to keep you up to date... thanks for sharing your expertise.  Let you know when AP answers me.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 29, 2015, 09:57:07 AM
Thanks for update
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 30, 2015, 08:38:58 AM
Here is AP latest response..............

That part does not have any set date to ship per the Manufacturer, so there is a good chance the advice you received from that tech is accurate. If you want to cancel the order, we can do that. I'm sorry about that.

I guess I am going to have to try the board from ebay site   


http://www.ebay.com/itm/291435197719?_trksid=p2060353.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT

I guess I am in a rock and a hard place ......?
Looks like they have a good rep and this was their reply to me................

Thank you for contacting us. Only the defective parts gets replaced all part are tested and fully functional before they leave the warehouse. That part comes with a 6 month warranty and a 14 day return policy based on original shipping date

Thank you,
Customer Service

Dear partsimple,

Hello
1. Are known parts that often fail replaced when refurbished? Or just the defective part replaced?
2. Are these boards tested to function as new to specifications?
3. Is it returnable if the oven still does not work?
Thank You



 :thanks:

Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on September 30, 2015, 09:33:22 AM
That's a good return policy considering they too, will let you buy it to try it.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on September 30, 2015, 06:26:31 PM
I will check to see if installed and the range still does not work I can return, just to be clear that returns apply to unopened parts?

Here is hoping!  Let you know   :thanks:  ron :)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 01, 2015, 09:42:10 AM
Sorry I thought they would let you put it on and try it out..
http://www.partsimple.com/terms-and-condition/#returnpolicy
Looks like their return policy is nothing special.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 01, 2015, 05:39:06 PM
Thank you for bringing that to my attention, I guess I should have looked a bit farther.  That is why the Appliance parts pro is good, new part and good return policy.  At 127$$ this may be cheaper than a rebuild..... a roll of the dice so to speak.

 :thanks:
ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 01, 2015, 08:20:59 PM
This may be a blessing since this will likely take care of your problems. A good cost benefit to risk ratio...
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 01, 2015, 08:45:01 PM
I always get my parts from repairclinic.com (http://www.repairclinic.com/shop-for-parts?RCAID=1000242) when shopping online.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 01, 2015, 10:11:40 PM
Hi
I bought a part for my dehumidifier from Repair Clinic early on this year, but they were all out of stock with this range part as well.  Seems like this is a part that is very scarce in a new form.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 04, 2015, 10:33:04 AM
Hi
Still no part, and Partsimple may have what is good feedback on ebay, gets slammed, if you google them?  I may never get this part    :(  going to try contact APP again.

Funny part all of a sudden RepairClinic says they can special order this part???  Must be a new service   ;D ;D ;D ;D They never offered that before..... I think it is just a way to bait the hook and keep me waiting until if/when the part comes back into production/existence.
You would think, if this is truly a service available, RC would offer it every time to keep a customer.  Just thinking.  Both APP & RC probably get these part from same supplier, I think in this case FSP?

Just an Update.  I guess this is how we have become such a disposable society, broke, no parts, throw it away and fill the land fill.  I guess it is a way to keep retail and manufacturing going.   ;D  :2funny: And a way to spend my hard earned money every few years.  I know I am being cynical, but I have waited and waited and fear I will have to borrow and purchase a new range.
Anyway, will keep you up-to date...... off to email AppliancePartsPros and see.

 :thanks:
ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 04, 2015, 10:46:12 AM
So you didn't order from partsimple, or you did order and haven't received it? Repairclinic is not always going to the same suppliers as APP. In your case, the board will be found, purchased, and resold to you. Or built for you.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 05, 2015, 08:03:23 AM
Good Morning

I did not order from Partsimple, when you read ebay not bad, but google them for a review, it was not so good.  I worry that if I get a part that is not good, or functions erratically it may mess up more  things.  It seems that some purchasers had bad luck with Partsimple, but then again you tend to hear more complaints then bouquets.  So I am unsure what to do, but have to do it soon.  Awaiting reply from APP and RC?
Will update when I know.

Thank You
ron    :thanks:

edit: Partsimple has 43 of these in stock, I wonder if that suggests the board has a high failure rate?  They only replace defective parts. And on person said a  part he ordered was all greasy which he suggested it was just taken out of a unit being scrapped for salvage.  I wonder how they would check boards to meet OEM specs?  Just thinking.
 :thanks:
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 05, 2015, 09:52:42 AM
http://www.4pcb.com/pcb-electrical-testing.html
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 05, 2015, 05:55:05 PM
Hi
I found this company, any thoughts or has anyone had any dealings with them?


http://corecentricsolutions.com/

http://corecentricsolutions.com/published/whirlpoolappliancepartsrepair    $130.00

 :thanks:
ron3033
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 06, 2015, 07:35:57 AM
They seem to know their stuff, (whirlpool pros). I would send it to them Ron. I'm gonna try them out next time I have trouble getting a board. I had good dealings getting an absorbtion fridge board repaired. I believe repaired boards (when fixed by pros) are good as new...
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 06, 2015, 07:51:32 AM
Thanks
I thought they seemed to have good credentials.  There is even a you tube clip of their business. edit: oops! I did not know it would put up the whole screen, I thought only url address would be there.

https://www.youtube.com/watch?v=h4EodGe0CmA

https://www.youtube.com/watch?v=pzFXFCusDvU
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 06, 2015, 08:34:48 AM
Wow, CoreCentric seems to be the place to go for hard-to-find boards (or expensive boards)... They even said they replace the parts that commonly fail...
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 08, 2015, 07:31:09 AM
Good Morning
This arrived today, they sure wait long enough to decide they cannot get the part.(see below)  So I am heading to CoreCentricsolutions.  Any thing special I need to know to take out the upper range control board?

 :thanks:
Ron

Hello,

My name is Natasha, and I am writing to you from the Customer Service department here at AppliancePartsPros.com. You placed an order with us on 8/31/2015 (order # 5794579 ) for part # AP3886499 (9763042). I'm sorry, but the manufacturer has discontinued production of part # AP3886499 (9763042) and we no longer have any remaining stock at our warehouses. We apologize for any inconvenience this has caused you.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 08, 2015, 09:07:27 AM
Info  update
on ebay CoreCentric sell the board for 127 free shipping and cover by ebay guarantee, their repair service is 130 plus you pay shipping both ways.

I assume the board is fixed to the same standards as sending your old one for repairs?   Any thoughts?

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: bud on October 08, 2015, 10:16:10 AM
I have used core centrics 2 or 3 times. I have had problems with them twice. After that I sent a customer directly to them, he had different problems with the control when he got his back. I will only send the customer to them and warn them of my problems. I won't use them directly. If you do use them, use them from ebay. They price differently if you go directly to their site. When I used them directly from their site they were more expensive AND charged freight.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: dab147315 on October 08, 2015, 10:44:33 AM
There is this site that rebuilds boards but don't know if he rebuilds that one,but your at the point you have to try something or buy new the way it looks. http://fixyourboard.com/index.html (http://fixyourboard.com/index.html) looks like AJ already posted that for you in one of the replays just found out. He is also a member to this forum.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 08, 2015, 02:25:37 PM
Control boards are tricky... always have been! It feels like a liability every time I replace one. Core Centic is what I'd do... purchase through ebay and utilize the guarantee if need be.. hold your old board for the heck of it and I really hope this works now... I've attached a screen shot for the procedure to remove the display board on slide-ins and freestanding versions. Wrap the board in bubble wrap... careful of all static electricity when putting the new board in.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 09, 2015, 07:33:34 AM
Thanks for the directions.  Would it be best to fasten a wire to the range power outlet box and the other to me when I remove and reinstall board to avoid static?  The breaker for the range off.

 :thanks:
ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 10, 2015, 08:11:44 AM
You just want to leave it in the pink bubble wrap until the moment you install it. Right before you install it, just rub your fingers on a scented dryer sheet... dryer sheets are poisonous so wash the chemical off of your fingers after the install. To answer your question, yes that would be best if you're referring to some type of home-made self-grounding...
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 10, 2015, 08:28:18 AM
Yes I was thinking to ground myself like \I have seen when people are building electronic circuits.

The dryer sheets is a good idea.  I also read in a magazine that you could use them to rub a dog's fur if it smelled from being wet/damp to take away odor.  I will tell all my dog owner friends not to do that!  Good information.

 :thanks:
Ron

PS Thanksgiving here in Canada, guess no turkey with no oven.  Maybe I could BBQ a turkey breast?  Any good recipes?   ;D
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 10, 2015, 08:31:03 AM
Please tell me more about your grounding method... I may learn something here too now..
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: redrock on October 10, 2015, 09:08:07 AM
For static grounding, the grounding straps I  used in electronics had 100K ohm resistance to prevent a current spike.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 10, 2015, 09:15:22 AM
I dont fully understand how grounding yourself works... I always thought the strap needed to be part of a live circuit... is that incorrect?
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 10, 2015, 09:15:54 AM
Hi

No wool socks, avoid nylon carpets if possible.  Power off what you are working on.  There are grounding wrist bands, but a light gauge speaker wire wrapped around a finger, or what ever body part near by, attach to a water pipe(no plastic parts) or better yet the box of an electrical plug or switch as long as the electrical system is grounded.

Many say this is over kill????
http://www.sciencemadesimple.com/eliminatestaticelectricity.html

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 10, 2015, 09:20:11 AM
Redrock

For static grounding, the grounding straps I  used in electronics had 100K ohm resistance to prevent a current spike.

Would that be 100K in series to the ground location? 

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 10, 2015, 09:26:31 AM
Thanks for the details on the finger wire to ground method ron... It's better to use that method, I have always rubbed dryer sheets before installs, if you dont have that, other laundry chemicals work too... I say overkill is wise though right? Always
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 10, 2015, 09:38:23 AM
I just talked to my neighbour, he was a tech for Bell on the microwave installations and switching units.  He said always wise to ground yourself especially with sensitive circuits.  Here in Canada during winter, a nylon ski jacket and low humidity often means static, add socks and carpets too.
I envy your warmer Florida weather.....  :)

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: redrock on October 10, 2015, 11:53:18 AM
Hi Ron, The 100 K ohms is in series with you to protect you from electrocution and to protect sensitive components from a pulse. Your static electricity from the rug would blow any sensitive circuit. Paul   :)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 10, 2015, 03:13:17 PM
Thanks Redrock
Good info to know.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 14, 2015, 04:52:47 PM
Part 9763042 (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fwhirlpool-control-range-9763042-ap3886499.html) is on its' way to me from corecentricsolutions.com.  Hope this solves the problem.  ;) ;) ;)  Other than that what else could it be, touch panel membrane or temp sensor??  Which I do not know how to check either.  Fingers crossed, that this works.   :)

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 14, 2015, 05:29:37 PM
Yes, touchpad. No, temp sensor. Judging by error codes.  :popcorn:
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 15, 2015, 07:42:59 AM
Good Morning

I am hoping the board does the trick.  Like you said in post #17 it seems more like the board than the pad, but with electronics it can be tricky to determine.  The touch pad I think is out of stock to, so I would need a refurb too.  Are touch pads repairable?  I guess some of the electronic components on it are, but what about the actual switch part where your finger controls the function?  Just curious, and hoping this is not the case.

 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 15, 2015, 09:52:07 AM
Out of stock on APP and RC yes, but not on back order from the manufacturer so unlike the display board, they can actually obtain the keypad and it would not be refurbished and can be purchased brand new as an OEM part. Yes the glass switch membrane can be repaired.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 15, 2015, 10:03:43 AM
 :thanks: Appliance Savers for checking that for me, much appreciated.  Let you know what happens when new board comes.  I did take out the board and separate the two, looking for loose wire, bad solder joint, or burned component.  Nothing.  Easy to remove, 2 screws, 1 ribbon connector, 2 plastic plugs and tip out of place.

 :thanks:
ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 16, 2015, 06:52:26 PM
Hello    Installed board 9763042, it came fast and well wrapped, from corecentricsolutions via ebay  Here is details

cancel/cancel/ start >>>>>up come AM71 UI45 EEWET204 code 0100 (was 0120 before swap)
then push hour up button >>up comes most recent code  0100 (was 0120 before swap)
then push hour up button >>up comes error code 2  0100 (was 0111 before swap)
then push hour up button>> up comes error code 3  0100 (was  01 before swap)
then push hour up button>> up comes error code 4  0100 (was  0117 before swap)
then push hour up button >>up comes error code 5 0100 (was 01H1  before swap)

bake came up to 350 and beeped when hit 350
broil, top element red and numbers not messed up in temp display
choice bake came up to temp I set and beeped at temp
convect came up to temp I set and beeped at temp
warm starts at 170, and beeped when hit temp
Temp display rises as oven pre heats, timer counted down and beeped
Videos on you tube   more info below video .. if I got this right??
 https://youtu.be/lBvsXNMX1Fw     shows error codes
https://youtu.be/ehr_Zqnr_54      Shows broil, no messed up numbers
Question
Is the  AM71 UI45 EEWET204 code the prom chip program?
What about  0100 and error code 1,2,3,4,5 with 0100?  Is this a problem or normal.  I have a pdf of tech sheet as none found in/on range.

So does this look like a normal expectation, all seems to work? 
thanks
Ron



https://youtu.be/lBvsXNMX1Fw (https://youtu.be/lBvsXNMX1Fw)
undefined (https://www.youtube.com/watch?v=ehr_Zqnr_54)
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 16, 2015, 08:12:03 PM
One other thought    before the board swap I did get power to the night light, right up to the board connector.  Now none??  So I unplugged it and taped over the plug end.
I am hoping the 0100 mean normal operations?  ???
Thank
Ron
 
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 16, 2015, 08:53:19 PM
Hello Ron, 01:00 means no errors| the 01 means the latch switch is open and the door switch is closed (normal), the 00 means all is well (no failures). Yes, the other codes are the program version which is the same version you previously had. The only problem left is the night light?
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 16, 2015, 09:21:40 PM
 Hello Appliance Savers
So it sounds like this is a go, all checks out well.  :)  :thanks:
We will give it a real test tomorrow, use the oven to cook something.  Just in time too, as there was a skiff of snow today (yikes!)  I envy Florida weather.
So you know, corecentricsolutions, was fast, well packed and answered a question when I asked in a matter of minutes.  So far so good.  I am not sure if that is a helpful review for you as tech professional, but the price seemed reasonable (even when I had to add 30% for exchange), and I did not have many options to get a new part.
Your help is much appreciated, and it was a great experience to learn.  Thank You.  Will update you on the food/oven test over the next days.

Thanks
Ron




 
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 17, 2015, 12:04:52 PM
CoreCentric is a company I'm sure I will utilize in the future for board repairs, since control board issues can quickly lead to condemning an appliance, due to the cost of some board replacements. Thanks for your persistence and determination.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 17, 2015, 04:03:39 PM
Appliance Savers
I kept going because I had expert assistance and the cost of a new range at this point was like, Ouch!  And the Mrs. likes this one because it is all black in colour with no stainless.  We did look when around, just to see, and all black was hard to find with the features this range has. I will keep you posted on how it goes with the use of the oven. 
On a side note we notice the clock display seems to be brighter at night, seems to cast an aura around the numbers.
I will post results, and I hope if I am in a break down situation again, that you will see my posts and be in my corner to offer advice.  We are very lucky that you offered your professional assistance to us, many thanks     :thanks: :thanks: :)
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 18, 2015, 08:31:43 AM
Opps :oops:  I forgot to answer your question, no night light still.  It seems that there is no power going up to the plug for the light, though there was before I swapped the range control board?  Not really a big deal, we did not use  it too often, better the oven works    :)
I unplugged the connector to the light and taped it off, to be safe.
 :thanks:
Ron
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: Appliance Savers on October 18, 2015, 10:11:45 AM
Ok, you can PM me if you create a new topic and I will gladly jump in.
Title: Re: Whirlpool Electric Range no heat, can't find error code meanings anywhere
Post by: ron3033 on October 19, 2015, 06:41:49 AM
Appliance Savers

Thanks, I am glad that I can get expert advice if need be, if more of our stuff acts up.
 :thanks:
ron     O0